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General FAQs
When you select a product and choose a condition “contains” then it will apply the shipping discount & When you select a product and choose a condition “contains all” then it will not apply the shipping discount.
Use Case :
Scenario 1: “Contains” Condition
- You have 3 products in the cart: Product A, Product B, and Product C.
- You set a free shipping discount with the condition “Product contains Product A.“
- When the customer adds Product A to the cart, the free shipping discount is applied, regardless of the other products in the cart.
Scenario 2: “Contains All” Condition
- You have 3 products in the cart: Product A, Product B, and Product C.
- You set a free shipping discount with the condition “Product contains all Product A, Product B.“
In this case, the free shipping discount will not apply unless both Product A and Product B are in the cart. If Product C is added or if Product A or Product B is missing, the discount will not trigger.
Set the cart condition to “Total Amount” ≥ 100 USD, then apply a 100% percent discount for free shipping.
Set the condition to “Product” containing selected products. Then, apply a 100% percent discount for free shipping.
To create a shipping discount offer, click on the Shipping Discounts section in the Discount Rules app navigation. Then, fill in all the required details to create your offer.
Shipping discounts can often be combined with other promotions
Yes, you can create time-sensitive shipping discount offers by setting a start and end date. This can be useful for seasonal promotions or flash sales.
Shipping discounts can be applied to international orders, depending on the rules you set up. You may want to adjust rates based on the destination to account for higher shipping costs.
Shipping discounts generally do not affect tax calculations. Taxes are usually calculated based on the subtotal of the items purchased, not including discounts or shipping costs.
Yes, you can create tiered shipping discounts where the discount amount varies depending on the cart value.
For example, you could offer $5 off for orders over $50 and free shipping for orders over $100.
Shipping discounts typically do not apply to digital products since there are no shipping costs involved. However, you can create discounts for customers purchasing both digital and physical products.
Yes, you can apply a shipping discount to multiple shipping methods. To do this, simply enter the exact names of the shipping methods and press enter. You can add more than one specific shipping method as needed.
While Shopify doesn’t offer a native “disable” option for apps, our app provides an internal setting to deactivate its features. If you encounter any issues or wish to pause the app’s functionalities temporarily, please use the “Disable” option within the app’s settings. This will halt all features without affecting your existing configurations or data.
