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Immediate Assistance
This contact form is for customers seeking support on the Website for emergencies. We are here to ensure that your online store runs smoothly. You may request our emergency assistance service for any website issue, like slow loading sites, coding errors, error messages, installation problems etc., at any time of the day.
Broken page
Your Site is down? Can’t log in to the Admin Panel? User Error Denied Access? Customer reports of fraud? Our Specialists tackle all problems 24/7 related to site and server related issues.
Ask For help
Fill in our request form as soon as possible and our OSC Support Team Manager will contact you to address all your questions relating to problems. Please leave your phone number/ Skype Id if possible so that there is an efficient communication, thus enabling us to solve your problem quickly.
Get a quote
The OSC Support Team will provide a quotation and an approximate completion date for you so that you have complete control over the expenditures for getting your site back on track.
Approval and Credentials
If you are pleased with the quote, notify our OSC Support Team that you accept this quote and want to continue. Also add all the credentials to the approval email. In the meantime, our OSC Support Team Manager will be able to work on your problem to get your project under way immediately upon your approval.
Problem Solved
We’ve fixed the problem at this stage. We would inform you in depth why it happened & how it could be avoided. We will let you know if there are any problems which can harm your sales or site results. We send an invoice for the job if the problem is verified as being fixed.
Success
Now the store works well and the problem has been resolved. You will be proposed a 24/7 aid plan and will receive an invoice for immediate assistance availed.
