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What if I delete the discounts label created by the app?
Discounts stop working. Recreate the label and update rules.
What should I do if the discounts aren’t applying correctly?
If discounts aren’t applying as expected:
- Check: Products are in registered collection, customer group/quantity match rules, no conflicting rules, discount label exists.
- Contact support: apps@oscprofessionals.com or OSCP’s support portal.
Can I customize the appearance of the discount display on my storefront?
- Yes, the OSCP Wholesale B2B app allows customization of the quantity selector and discount display to match your store’s theme.
- Adjust settings like colors and fonts in the app’s customization panel.
- For advanced styling, contact OSCP support.
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How does tiered pricing appear on my store?
Prices update dynamically on Product Detail Page, Cart, and Checkout based on cart quantity.
What happens if I update a registered collection?
Adding/removing products auto-updates discount eligibility.
Can I restrict discounts to specific customer groups?
Yes, select customer groups (e.g., wholesale, VIP) in “Create Product Rule.”
What happens if a product is in multiple registered collections?
The best discount tier from any collection applies (e.g., 20% from Collection A vs. 10% from Collection B).
Can I apply this feature to multiple collections?
Yes, register multiple collections; each collection’s quantity is calculated separately.
