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Shopify Wholesale App
Advanced FAQs2024-11-12T13:45:45+00:00

Advanced FAQs

Discount Rules

Why can’t I see Quantity Selector Widget on my product page?2024-09-13T08:44:58+00:00

1) Extension setup:

In Shopify admin, click Sales Channel => Online Store => Customization => App Embeds => Enable Discount Price

2) Block Setup:

In Shopify admin, click Sales Channel => Online Store => Customization => In Home Page drop down select Products => Click on Default Product => In Product information click on Add block => In APPS click on Quantity Selector Widget => Drag and drop Custom Price Grid below Price (in Product information)

3) Check Settings if App is Enabled (ON)

4) If any other Price related App is installed, it may conflict with our App. So you can disable other pricing related Apps in order to view the Discount Widget Table on the product page.

Why can’t I see discounted pricing on my cart page?2024-09-13T08:46:58+00:00

1) Extension setup:

In Shopify admin, click Sales Channel => Online Store => Customization => App Embeds => Enable Discount Price

2) Block Setup:

In Shopify admin, click Sales Channel => Online Store => Customization => In Home Page drop down select Cart => Click on Cart  => In Template under the Apps section click on Add block => In APPS click on Custom Cart Items

3) Check Settings if App is Enabled (ON)

4) If any other Price related App is installed, it may conflict with our App. So you can disable other pricing related Apps in order to view the Discount Widget Table on the product page.

What is Amount OFF, Fixed Price and Percent OFF Discount?2024-09-13T08:48:12+00:00

Amount OFF Discount:  This type of discount subtracts a fixed amount of money from the total price of the product or order.

For example:If a product costs $100 and you apply a $20 discount, the price after the discount will be $80.

Fixed Price Discount:  This type of discount sets a specific price for the product or order, regardless of the original price.

For example: If a product usually costs $100 and you set a fixed price discount of $70, the price of the product will be $70 regardless of any other factors.

Percent OFF Discount: This type of discount applies a percentage reduction to the original price of the product or order.

For example:If a product costs $100 and you apply a 20% discount, the discount amount would be $20, and the price after the discount would be $80.

Can I apply a discount based on the total quantity of items in the cart?2024-09-13T08:49:11+00:00

Yes, you can apply a discount based on the total number of items in the cart by selecting the “Total Order Quantity” option under the “Discount Conditions.”

On how many discount types can a stackable coupon code be applied?2024-11-18T10:38:32+00:00

Stackable coupon codes can generally be applied to multiple types of discounts. As of now, tier discounts at both the product and variant levels allow the use of stackable coupon codes.

Can I use stackable coupons with tier discounts?2024-11-18T10:39:04+00:00

Yes, stackable coupon codes can be used with tier discounts at both the product and variant levels to maximize savings.

Why is my coupon code not working when combined with others?2024-11-18T10:40:12+00:00

1. Shopify Discounts and Stackable Coupon Codes: If a Shopify coupon code or default discount is applied, it will not combine with a stackable coupon code. Only the Shopify coupon code will be used in this case.

2. App Discounts and Stackable Coupon Codes: When using discounts created through our app, a stackable coupon code can be combined with these app-level discounts for additional savings.

App Functionality

What are Customer Groups?2024-09-13T08:51:21+00:00

Customer Groups are groups of customers who have similar characteristics, needs, and preferences.

What are volume discounts?2024-09-13T08:52:11+00:00

Volume Discounts are discounts offered to customers who purchase a specific quantity of a product. These discounts are designed to incentivize customers to buy more of a product by offering them a lower price per unit when they purchase a larger quantity.

How can I customize the volume discount widget?2024-09-13T08:53:02+00:00

1) Extension setup:

In Shopify admin, click Sales Channel => Online Store => Customization => App Embeds => Enable Discount Price

2) Block Setup:

In Shopify admin, click Sales Channel => Online Store => Customization => In Home Page drop down select Products => Click on Default Product => In Product information click on Add block => In APPS click on Quantity Selector Widget => Drag and drop Custom Price Grid below Price (in Product information)

3) Check Settings if App is Enabled (ON)

4) If any other Price related App is installed, it may conflict with our App. So you can disable other pricing related Apps in order to view the Discount Widget Table on the product page.

Does your app support multi-currency functionality?2024-09-13T08:53:42+00:00

Currently, our app does not support multi-currency functionality. You can contact us for any custom requirement.

Why am I not able to define a Label?2024-09-13T08:54:18+00:00

Please check how many discounts are created in the discount section. There’s a limitation that allows only 25 active discounts to be created. If there are more than 25 discounts, kindly deactivate or delete some of them before attempting to define a label again.

What is a Quantity Discount based on Collections?2024-09-13T08:55:10+00:00

A quantity discount based on collections allows you to offer discounts to customers who purchase multiple items from specific collections in your store.

Can I set an expiration date for shipping discounts?2024-10-24T11:33:20+00:00

Yes, you can create time-sensitive shipping discount offers by setting a start and end date. This can be useful for seasonal promotions or flash sales.

Are shipping discounts available on international orders?2024-10-24T11:34:05+00:00

Shipping discounts can be applied to international orders, depending on the rules you set up. You may want to adjust rates based on the destination to account for higher shipping costs.

Will shipping discounts apply to tax calculations?2024-10-24T11:34:32+00:00

Shipping discounts generally do not affect tax calculations. Taxes are usually calculated based on the subtotal of the items purchased, not including discounts or shipping costs.

Do shipping discounts apply to digital products?2024-10-24T11:36:37+00:00

Shipping discounts typically do not apply to digital products since there are no shipping costs involved. However, you can create discounts for customers purchasing both digital and physical products.

Configuration and Settings

How to Enable Custom Cart Section?2024-09-13T08:56:40+00:00

1) Extension setup:

In Shopify admin, click Sales Channel => Online Store => Customization => App Embeds => Enable Discount Price

2) Block Setup:

In Shopify admin, click Sales Channel => Online Store => Customization => In Home Page drop down select Cart => Click on Cart  => In Template under the Apps section click on Add block => In APPS click on Custom Cart Items

3) Check Settings if App is Enabled (ON)

4) If any other Price related App is installed, it may conflict with our App. So you can disable other pricing related Apps in order to view the Discount Widget Table on the product page.

Can I add widgets on Checkout?2024-09-13T08:58:02+00:00

Unfortunately no, at this time our app only supports adding widgets to pages controlled by your theme. The Checkout page/flow is outside our control.

How to create Customer Groups?2024-09-13T08:58:50+00:00

To create Customer Groups, follow these steps:

Navigate to the Customer Group.

Enter the Customer Group name and save it.

Next, assign customers to the created group.

Note: Ensure to save the group before adding customers to it

For managing a specific group:

Access the settings.

Select the manage option for the desired customer group.

The Customer Group Editor form will appear, allowing you to edit customers assigned to that group.

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