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FAQ2022-04-13T11:54:53+00:00
Which features help me in Sales Activity ?2022-05-23T11:37:58+00:00

You have to install application from playstore and you can start using it. No need to register and no trial period. Free application with complete sales activities as below.

– Add your products or or Bulk data by using CSV file.
– Add your Customers and Vendors/Suppliers manually or Bulk data by using CSV file.
– Now you can create Sales and Purchase Order by clicking on that icon.
– Share order as text, PDF and Excel to customer and vendor
– Share Multiple Order in PDF
– Edit, Copy and Delete Order, product, customer and vendor
– Manage inventory/stock
– Payment followup for reminder to receive payament from customer
– Import and export orders and share multiple order with your boss.
– keep bacup of your data for safe your yaor data
– Low stock, Backup and order delivery alert.notification on mobile
– Create Purchased order from sales order
– Custemize app as per your business needs from settings
– Helps with some other sales activities like Reports, Sales Visite plan, Commisssion and Broker.

How do I create Transaction in Sales Assist?2022-05-23T11:37:40+00:00

– After installing application when you open app, you will see dashboared screen.
– On dashboard, You will see Sales and Purchase icon.
– To create sales and purchase order, first add product and party name.

Sales Order :

– There are three separate sales order forms under Sales >> Order form.
– User can use any order form as per their business need.
– Select customer and add product on order form, Also user can add Tax, Discount, shipping, addotional charges and additional information, any image attachment and delivery date as per need in order and save it to create order.
– Record order as delivered.
– After order created, you can share it with customer/party in Text, PDF, Excel or can print order and provide receipt.
– If user want to create order but temprary its on hold,or in case of Estimation/quotation then user can use order draft feature by clicking on “+” icon on order form.
– This created order pending payment can be added in payment followup under account section.

Purchase Order :

– There are two purchase order form under purchase >> PO form.
– Also you can create PO from Sales order directly.
– User can create order and share message with supplier to purchase item.

Note: You can customize order configuration from settings like show firm detail in order message, configuration, Currency, order message, PDF configuration, Inventory configuration.

How to start using Sales Assist app in 15 mins?2022-05-23T11:37:01+00:00

– There are 3 easy steps to start using it.

1. Install App.
2. Add or Import Customers.
3. Add or Import Products.

There is no registration required to use the app.

How to integrate Sales Assist Order with Woocommerce ?2022-05-23T11:36:09+00:00

Required Plugin:

Download wordpress and configured it with woo-commerce
API Plugin’s for the application. You need to install this plugin’s to your Web Portal (WordPress).
Note: To download this plugin’s visit the below URL

Sales Assist order integration with woocommerce Plugin’s :
https://oscprofessionals.com/salesAssist/Woocommerce-SalesAssist.zip

How to configure:

A) Web Portal End:

Go to wordpress dashboard

Go to woocommerce > Settings > Advanced > REST API > Enter details with READ & WRITE permission > Click on Generate API key

Then you can see Consumer Key & Consumer Secret Key.

B) Android Application end:

Go to Android application, Then click on woo-commerce plugin icon on dashboard,

To add connection, You need to enter your store URL with Generated Consumer Key & Consumer Secret Key
Also you can scan it by QR code

Save Connection
And Use it to upload orders on web portal

How to use:
Import Product and Customer from Woo-Commerce and import to app through csv, but format should be the same which is used in app

ex. SKU of product from woo-commerce replace with product code in csv of product or while adding product manually

You have to do same with customer csv as well.

Customer id of customer from woo-commerce replace with customer code in csv of customer or while adding customer manually.

From order List page you can upload Multiple Order by Long click on any order.
Then upload orders by click on upload order icon.

Note:
Tax order can not uploaded. Only Standard and Inventory order uploaded.
Edit price will not reflected in admin of Woo-commerce.

Why do I need a website security?2022-05-16T14:17:09+00:00

Today, a whopping 50 times daily, on average, a website is targeted. A compromise on your website may be a catastrophic and expensive experience, which could potentially damage visitors, sales and credibility. Security on the website is important to protect the website and visitors. And it’s easy to start at an affordable price!
Click here to protect your site today.

Doesn’t my hosting provider protect my website?2022-05-16T14:15:40+00:00

It’s a common misconception that hosting providers protect each website they host. The reality is, your web host only protects the server your website is hosted on, not the website itself. Think of it like securing an apartment building. Property management takes responsibility for securing the building, but each tenant must lock the door to their own apartment.

Do you guarantee my site won’t get compromised?2022-05-16T14:14:56+00:00

We guarantee we’ll do everything within our power to keep the website safe. In security, there is no 100% solution. While we’re highly effective, there are various variables we cannot account for (i.e., the website owner, the web server environment).
Example: if an attacker discovers your admin passwords, or if your website is infected from the back end (server cross-contamination or compromise). You should also ensure that you have set a rule to prevent Firewall bypass in your .htaccess in case someone knows your website’s IP address.

How to start using app in 15min.?2022-05-10T10:03:58+00:00

Steps:

Step 1: Download Business Assist GST Woocommerce API plugin from https://dev.oscprofessionals.com/wordpress-plugin/business-assist-GST

Step 2: Install and configure it with your WordPress woocommerce store

Step 3: Download Business Assist app from Google Play store

Step 4: Take URL and Key from WordPress admin and add to Business Assist app

Step 5 :User can login in mobile by selecting one of users details from admin

Step 6: You are ready to use!

What is CS and CK key? How do I login in app?2022-05-10T10:03:23+00:00

Steps:

– Download Distribution and Retail management app from playstore.
– When you open app, app ask for CS and CK key, which we will get from Admin section.
>> From left menubar of admin >> Select woocommerce setting >> Click on Addvanced section >>Rest API>>Add key >> Now add detail and click on Genarte API Key>> now enter this key in mobile and add store URL >> Click on OK.
– Login by user mail Id and password which provided by admin.
>>From left menu bar select users/create new user >> Provide details to executive to login from app.
– Now, app is ready to start using multiple users with different user roles and permissions from WP backend.

How do I check app demo?2022-05-10T10:02:28+00:00

– After installation of app when you open it, One screen will open.
– Here by adding credential user can login to check live application if having WP backend.

Or

– If user not having backend then, click on ” Click here to check demo” at footer of the screen. So you will get Application demo.

Or

– If you want to check App demo with Backend then contact us on Support@oscprofessionals.com.

Business assist is the app for Manufacturing Units?2022-05-10T10:01:45+00:00

– Yes, You can mange all the business activity using this app.

This app usefull to

– Manufacture
– Distributor
– Vendors
– Sales Executive
– Stockist

How do I add/download product and customer in application?2022-05-10T10:00:42+00:00

– On product list screen, click on sync icon from header toolbar.
– On customer list screen, click on sync icon from header toolbar.

So, now your product and customer will download in application from webportal and app ready to take orders.

How to manage orders and upload on Admin?2022-05-10T10:00:07+00:00

Steps:

– You can take orders from mobile using order form and upload to admin.
– if your mobile connected to internet then order will upload automatically to admin.
– If your device not connected to internet then order will save in mobile with open status, once you have connected to internet order will upload automatically to admin and status will change.
– User can view status of orders from order list.
– Order will edit till it upload to admin.Once it uploaded you can not edit it.
– You will get status of your order by clicking on ” sync symbol” on order list.
– You can share order with your customer.
– You can delete multiple order at once by long press on any order.
– you cam share multiple order with customer and boss in PDF format.

Separate user I’d for sales man?2022-05-10T09:59:18+00:00

– Yes, You can use their mail ID’s and provide passward from web backend to team.
So they can login in app using user ID and Password.

Follow below steps to configure Userid from backend.

– From left menubar in backend, select User >>Add User>> Add username >> Generate and rename password word as per requirement

As above mentions steps create different users and and provide login creadentials to your team to login from app.

img1

seprator-user-id-img1

This app has capability to connect to online database ? hosted database ?2022-05-10T09:57:47+00:00

– Yes, application “Business Assist -Distribution and Retail Management” uses wordpress backend.
So you can host your own database or we will host database for you.

Is there a paid version of this App ?2022-05-10T09:57:08+00:00

– No, this is free application. No registration required to use this app and no trial period.

Is there any Webbased dashboard in application?2022-05-10T09:56:25+00:00

Yes, Business Assist: distribution and retail management which can be connected to wordpress backend.

Business assist is available for desktop ?2022-05-10T09:55:54+00:00

– Yes, WordPress backend you can manage by using desktop and application you have to use from mobiles.

I am Used to Your Mobile Application and I want some customization in this, so I need an assistance from Your side.2022-05-10T09:55:11+00:00

– Yes Sure, We will definately assist you. Please contact us using support@oscprofessionals.com with your requirement.

Can you sale source code of android/ios native application?2022-05-10T09:54:19+00:00

Generally we do not provide. But you may raise a request for this by contacting us and we can discuss further.

Is it one mobile app for salers, vendor and buyers?2022-05-10T09:53:06+00:00

– Yes, this single application can be used for multiple type of users. Please refer to the user guide.

How do I Manage Roles & Permission for my team?2022-05-10T09:52:33+00:00

– You can set different role for your team and also assign permission to access particular features or hide some data.
– You can manage different role and permission from backend. So your team can access only that data which you assign in permission from mobile end.

From left toolbar of admin,

Select users >> User role editor>> select roll from dropdown >> check mark permission which have to assign.

role-and-permission

How do I assign to my team area wise Customer to visit?2022-05-10T09:51:30+00:00

– From left menu bar of Admin Select Location manager.
– Create, Zone, cities and localities of customer.
– Assign localities to executive.
– So while executive download/refresh the customer list to visit, he will see only that customer which area assigned to executive.
– So like this Admin can assign area wise customers to every executive to visit.

How do I change Order Date and Delivery Date from mobile app ?2022-05-10T09:49:53+00:00

– On order form, there is option to chnage order date and delivery date.

change-order-date

How Can I Upload order to admin?2022-05-10T09:49:00+00:00

– No need to manually upload order every time. If you have taken orders from your customer and once you have conneted to internet, order will upload to admin.

How Do I know my order status?2022-05-10T09:48:13+00:00

– When order created, the order status will in “Open” status.
– Once order uploaded to admin, it will automatically convert into “processing”.
– On order list, by clicking on sync icon, the order status will update as per exact order status from admin

How to manage Sales Order Booking?2022-05-10T09:47:01+00:00

– While visiting to customer executive can take order from customer by using Mobile application,
– If product is in stock then executive can take order.
– But if product is out of stock then executive unable to book order without admin permission.
– To allow executive to book order without stock, follow below steps from admin section –
– Click on product, which have to allow for backorders
– Select Inventory section
– Select status “allow” for backorders and click on Update button.
– Now, every executive can book orders and when stock available order can dispatch.

How to Manage Customer Group Based Tier Price?2022-05-10T09:45:58+00:00

Steps :

– From left menubar of admin, Select tier price section.
– Add Group
– You can edit /delete group from this section.

– Now, click on “assign customer” section.
– Add new customer or click on edit to assign group to customer.

– Now, From product section, select product name which have to apply tier price.
– Click on tier price.
– Select group, enter quantity and add price and update it.
– Now, when order placed from mobile end, Tier price will apply on product price.

Can Shipping tax be VAT Exempted?2022-05-07T10:09:29+00:00

Yes, It can be exempted.

Does it work for the product including custom price?2022-05-07T10:09:00+00:00

Yes, VAT Exempt supports product with custom price.

Is VAT Exempt applicable if order placed from admin?2022-05-07T10:07:50+00:00

Yes, VAT Exempt Extension is applicable for orders placed from admin.

What all versions does VAT Exempt Extension Supports?2022-05-07T10:06:38+00:00

Community version: 1.7, 1.8, 1.9, 1.9.2.2

Does VAT Exempt Extension supports Excluding/Including prices?2022-05-07T10:04:49+00:00

Yes, it support.

Can guest customers submit quote?2022-04-20T14:56:35+00:00

– Yes, guest customers can submit quote by filling some mandatory fields of request for a quote form i.e email, name, etc

How do we customize what fields show on the checkout? We’d like it to only say “Tax ID” and “Apply Tax Exempt”2022-04-20T13:13:23+00:00

– Fields can be customized on Checkout to show ‘Tax ID’ field and the ‘Apply Tax-Exempt’ button only. For this, we need to do some changes to module files.

Will tax exempt work with mageplaza one step checkout for both guest and registered customer?2022-04-20T13:12:47+00:00

– No, the default module version will not work with mageplaza one step checkout. But we can achieve this by doing customization and make our module compatible with mageplaza one step checkout.

Is it possible to change the field labels (“Name of person the goods are for”)2022-04-20T13:11:32+00:00

-Yes, we can change the field labels.

Is it possible to not display the “Their Condition” and “Tax Type” fields during checkout?2022-04-20T13:10:45+00:00

-Yes, it is possible to not display these fields during checkout.

Can VAT Exempt for Magento® 2 be put on the basket page?2022-04-20T11:10:02+00:00

– Yes, using our module you can display VAT Exempt declaration form on the cart page. There is a module configuration setting available to on/off display VAT declaration on the cart page.

Does this allow telephone orders to be put through VAT Exempt as well (orders through admin) or is it front-end only?2022-04-20T11:08:59+00:00

– Our module allows you to create vat exempted orders from the backend too.

Does your vat exemption extension work with SagePay?2022-04-20T11:08:21+00:00

– Yes

Does VAT exempt support https://amasty.com/one-step-checkout-for-magento-2.html2022-04-20T11:07:34+00:00

– Yes, our module supports amasty one step checkout but this is a custom solution. Let us know which Version of Amasty checkout is using? We will provide this solution with additional cost.

Is it possible to display two options: personal/charity in VAT Declaration for and make it functional accordingly?2022-04-20T11:06:56+00:00

– Yes, we have a custom solution for this. We will provide this solution with additional cost.

Does your vat exemption extension work with Paypal Express?2022-04-20T11:06:00+00:00

– Yes

Does VAT exempt support https://www.onestepcheckout.com/magento-2/2022-04-20T11:12:36+00:00

– Yes, our module supports one step checkout but this is a custom solution.Let us know which Version of checkout is using? We will provide this solution with additional cost.

Does your VAT Exempt magento 2 module support Configurable products? How to enable a vat exempt flag for it?2022-04-20T11:12:10+00:00

– Yes, it supports a Configurable product. You should set VAT Exempt flag to ‘Yes’ for configurable as well as to its associated simple products.

How to Contact Someone Before I Purchase?2022-05-13T14:10:49+00:00

What can our company do to better serve your needs? We approach our clients’ challenges with diligence. If it’s all about Part of purchasing, so communicate with our Manager Ankit Shrivastava.

Do I Pay Online with a Credit Card?2022-05-13T14:09:47+00:00

Yes, We take online payment via PayPal, Payoneer, and Wire transfer.

What Are the Tools You Used?2022-05-13T14:08:51+00:00

We are using many tools, like page speed insights, Gtmetrix, and lighthouse for site speed optimization and tools for editing images like photoshop, for compressing images like TinyPNG.

How do you offer a guarantee?2022-05-13T14:07:56+00:00

We give a 100% guarantee that scores will be improved as per our packages. We have a very high customer retention rate which proves our delivery quality.

Do You Have Any Outsourcing for Work?2022-05-13T14:07:29+00:00

No, We don’t get any work done through outsourcing. We have highly skilled certified employees and detailed project plans at our place. We make sure our team and systems are compatible with your expectations and needs.

What Is Your Time Zone?2022-05-13T14:06:46+00:00

We are available to work Monday-Friday between 9 am IST  to 9 pm IST. We can extend our time range in specific cases for communication.

How Much Do You Charge?2022-05-13T14:05:52+00:00

We have two packages basic and Platinum as of now. Please check the link  for our packages:
Visit here: https://www.oscprofessionals.com/shopify-performance-optimization/
If your site is heavily customized then we will analyze your site and come up with estimates.

What Type of Work Do You Do?2022-05-13T14:05:05+00:00

We look at various optimization opportunities and use various speed optimization techniques to resolve them.
Some of the most important activities we do are –

  • Upgrade theme : Communicate with app providers, if their apps are resulting in speed issues and get those resolved. If app providers are not able to resolve then we suggest alternate apps or customization approaches get the optimization issue sorted.
  • We handle cumulative layout shifting by working on HTML, CSS, and JS.
  • For images payload, we use lazy loading to defer offscreen images and also see if we have the option to apply picture tags for responsive images.
  • We remove or defer JS if possible using some advanced front-end techniques.
  • We handle the font visibility aspect using the swap technique.
  • We also remove unwanted CSS
  • The overall goal is to pass websites plus improve website speed score.
Can I speak to some of your past clients?2022-05-13T14:00:33+00:00

We will first ask our past clients and if they are okay will share their contact details for you to call them and take our review.

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