Help Guide2018-07-11T12:37:56+00:00
How to Manage Customer Group Based Tier Price?2018-09-24T09:39:08+00:00

Steps :

– From left menubar of admin, Select tier price section.
– Add Group
– You can edit /delete group from this section.

– Now, click on “assign customer” section.
– Add new customer or click on edit to assign group to customer.

based-tier-price-1

– Now, From product section, select product name which have to apply tier price.
– Click on tier price.
– Select group, enter quantity and add price and update it.
– Now, when order placed from mobile end, Tier price will apply on product price.

How to manage Sales Order Booking?2018-09-24T09:29:36+00:00

– While visiting to customer executive can take order from customer by using Mobile application,
– If product is in stock then executive can take order.
– But if product is out of stock then executive unable to book order without admin permission.
– To allow executive to book order without stock, follow below steps from admin section –
– Click on product, which have to allow for backorders
– Select Inventory section
– Select status “allow” for backorders and click on Update button.
– Now, every executive can book orders and when stock available order can dispatch.

How Do I know my order status?2018-09-24T09:28:43+00:00

– When order created, the order status will in “Open” status.
– Once order uploaded to admin, it will automatically convert into “processing”.
– On order list, by clicking on sync icon, the order status will update as per exact order status from admin

How Can I Upload order to admin?2018-09-24T09:24:45+00:00

– No need to manually upload order every time. If you have taken orders from your customer and once you have conneted to internet, order will upload to admin.

How do I change Order Date and Delivery Date from mobile app ?2018-09-24T09:23:19+00:00

– On order form, there is option to chnage order date and delivery date.

change-order-date

How do I assisgn to my team area wise Customerto visite?2018-09-24T09:19:26+00:00

– From left menu bar of Admin Select Location manager.
– Create, Zone, cities and localitis of customer.
– Assisgn localities to executive.
– So while executive download/refresh the customer list to visite, he will see only that customer which area assigned to executive.
– So like this Admin can assign area wise customers to every executive to visite.

How do I Manage Roles & Permission for my team?2018-09-24T09:18:37+00:00

– You can set diffrent role for your team and also assign permission to access particular features or hide some data.
– You can manage diffrent role and permission from backend. So your team can access only that data which you assign in permission from mobile end.

From left toolbar of admin,

Select users >> User role editor>> select roll from dropdown >> check mark permission which have to assign.

role-and-permission

How to customize?2018-09-24T09:16:15+00:00

– Please contact to us. We will create apk for you as per your requirement.

– For customization please contact and discuss with our team. We will assist you in any way possible.

Is it one mobile app for salers, vendor and buyers?2018-09-24T09:06:48+00:00

– Yes, this single application can be used for multiple type of users. Please refer to the userguide.

Can you sale source code of android/ios native application?2018-09-24T09:03:22+00:00

Generally we do not provide. But you may raise a request for this by contacting us and we can discuss further.

I am Used to Your Mobile Application and I want some customization in this, so I need an assistance from Your side.2018-09-24T09:02:23+00:00

– Yes Sure, We will definately assist you. Please contact us using support@oscprofessionals.com with your requirement.

Business assist is available for desktop ?2018-09-24T09:01:08+00:00

– Yes, WordPress backend you can manage by using desktop and application you have to use from mobiles.

Is there any Webbased dashboard in application?2018-09-24T09:00:36+00:00

Yes, Business Assist: distribution and retail management which can be connected to wordpress backend.

Is there a paid version of this App ?2018-09-24T08:59:30+00:00

– No, this is free application.No registration required to use this app and no trial period.

This app has capability to connect to online database ? hosted database ?2018-09-24T08:55:05+00:00

– Yes, application “Business Assist -Distribution and Retail Management” uses wordpress backend.
So you can host your own databse or we will host database for you.

Separate user I’d for sales man?2018-09-24T08:54:11+00:00

Yes, You can use their mail ID’s and provide passward from web backend to team.
So they can login in app using user ID and Password.

Follow below steps to configure Userid from backend.

– From left menubar in backend, select User >>Add User>> Add username >> Generate and rename password word as per requirement

As above mentions steps create different users and and provide login creadentials to your team to login from app.img1
seprator-user-id-img1

How to manage orders and upload on Admin?2018-09-26T12:13:36+00:00

Steps:

You can take orders from mobile using order form and upload to admin.
– if your mobile connected to internet then order will upload automatically to admin.
– If your device not connected to internet then order will save in mobile with open status, once you have connected to internet order will upload automatically to admin and status will change.
– User can view status of orders from order list.
– Order will edit till it upload to admin.Once it uploaded you can not edit it.
– You will get status of your order by clicking on ” sync symbol” on order list.
– You can share order with your customer.
– You can delete multiple order at once by long press on any order.
– you cam share multiple order with customer and boss in PDF format.

How do I add/download product and customer in application?2018-09-24T08:44:17+00:00

– On product list screen, click on sync icon from header toolbar.
– On customer list screen, click on sync icon from header toolbar.

So, now your product and customer will download in application from webportal and app ready to take orders.


Business assist is the app for Manufacturing Units?2018-09-24T08:43:05+00:00

– Yes, You can mange all the business activity using this app.

This app usefull to

– Manufacture
– Distributor
– Vendors
– Sales Executive
– Stockist

How do I check app demo?2018-09-26T12:17:51+00:00

– After installation of app when you open it, One screen will open.
– Here by adding credential user can login to check live application if having WP backend.

Or

– If user not having backend then, click on ” Click here to check demo” at footer of the screen. So you will get Application demo.

Or

– If you want to check App demo with Backend then contact us on Support@oscprofessionals.com.

What is CS and CK key? How do I login in app?2018-09-24T08:40:35+00:00

Steps:

– Download Distribution and Retail management app from playstore.
– When you open app, app ask for CS and CK key, which we will get from Admin section.
>> From left menubar of admin >> Select woocommerce setting >> Click on Addvanced section >>Rest API>>Add key >> Now add detail and click on Genarte API Key>> now enter this key in mobile and add store URL >> Click on OK.
– Login by user mail Id and password which provided by admin.
>>From left menu bar select users/create new user >> Provide details to executive to login from app.
– Now, app is ready to start using multiple users with different user roles and permissions from WP backend.

How to start using app in 15min.?2018-09-24T08:39:37+00:00

Steps:

Step 1: Download Business Assist GST Woocommerce API plugin from http://www.oscprofessionals.com/wordpress-plugin/business-assist-GST

Step 2: Install and configure it with your WordPress woocommerce store

Step 3: Download Business Assist app from Google Play store

Step 4: Take URL and Key from WordPress admin and add to Business Assist app

Step 5 :User can login in mobile by selecting one of users details from admin

Step 6: You are ready to use!

How to Restore Backup?2018-09-21T11:02:45+00:00

You can restore your previous backup-a file from mobile as well as drive, if you have taken backup of application before.

Follow below steps:

>>Click on Restore option in backup and restore icon.
>> Then select drive or mobile where you have taken backup before.
>> If you are restoring data from drive then select file name(xyz.db) which data you have to restore.
>> If you are restoring data from mobile then select file from sales assist database folder.

Note: Once you restored data, then your current data will loss.So make sure to take backup of this file before restoring any other data for security purpose.

Please check attached video.

Restore Data from Mobile

Restore Data from Drive

How to start using Sales Assist app in 15 mins?2018-09-18T06:45:14+00:00

– There are 3 easy steps to start using it.

1. Install App.
2. Add or Import Customers.
3. Add or Import Products.

There is no registration required to use the app.

After import CSV file or if we want to change the data in CSV file and then again import the file. what will happen the old file remain as it is or show double entry of new file or the new file take place of old file?2018-09-17T12:25:50+00:00

After updating product or customer CSV and importing it, If Product Code found same in app, then product data will Update/Replace in app.

or

If product code does not exist or not found in app, then it will create new product after importing CSV.

How do I change the drive account for backing up. I setup an account for my business and want to stop using my personal drive?2018-09-17T12:24:41+00:00

Currently. No direct account change option is there in app. But you can follow below steps to change backup account.

– First Take backup of application in mobile and note down the file name.
– Now,uninstall and Re- install application from playstore.
– Restore your data from mobile as below:
>> Click on restore.
>> Select mobile(as previously you have taken backup in mobile device)
>> find out sales assist folder and click on SalesDatabase.
>> Click on last backeped database to restore your data.
>> Now, when you take backup in drive it will ask for account, So that time you can set your new account id for backup.

Note: Before uninstalling appplication, first check your backup succesfully taken in mobile by checking file name and then uninstall it app.

Whether you have other APPs for Manufacturing Units?2018-09-18T12:16:46+00:00

We have other two APPs,
A. Distribution and retail management solution : https://play.google.com/store/apps/details?id=com.oscprofessionals.businessassist_gst
B. Distribution solution for Business and sales team : https://play.google.com/store/apps/details?id=com.oscprofessionals.sales_pos
The application is nice but I would like to know if you can create users as a store clerk etc and if it can work in different points and devices if it generates payment vouchers

– Sales Assist is offline and powerful order based application.

But as your need is multiple user create and used in different devices, So you can check our another application Business assist – Distribution and retail management app.
https://play.google.com/store/apps/details?id=com.oscprofessionals.businessassist_gst

The application is nice but I would like to know if you can create users as a store clerk etc and if it can work in different points and devices if it generates payment vouchers?2018-09-18T12:17:17+00:00

– Sales Assist is offline and powerful order based application. 

But as your need is multiple user create and used in different devices, So you can check our another application Business assist – Distribution and retail management app.
https://play.google.com/store/apps/details?id=com.oscprofessionals.businessassist_gst

How do I Configure Dashboard and Drawer Icon Visibility(Hide) In Application?2018-09-17T12:02:47+00:00

1. To hide Dashboard Icon:
– To hide dashboard extra icon click on ” setting icon” on upper right corner on toolbar.
– Now, Uncheck feature that you have to hide and click on “Done”.

2. To hide feature from Drawer :

– Open Drawer
– Click on ” Drawer Visibility Config”.
– Uncheck Feature and click on “Done”

How do I include “product code” in the purchase order message which i would share with vendor to place order?2018-09-18T06:41:54+00:00

Please check following steps for your query of product code:

– You can share PDf of order with your vendor instead of message to use product code.

– First, configure PDF from setting section and enable “show product code”.

– Then share your order as “PDF”, So now you can share product code with order also.

May I Use Product Catalog in Application?2018-09-17T11:58:06+00:00

– Yes, You can use application as product catlog to show your product detail to your customers.

As there is some powerful features in catlog –

– Multiple product image to share with customer.
– Product discription
– Multiple price

How do I share delivery note with my customers?2018-09-18T06:19:18+00:00

Currently ” Create Delivery Memo” or “Create Goods inward” Feature is their, but no share option in application.

For now you can share “Dispatch order”(which is delivered) with your customer in text, PDF, Excel.

How do I Create Delivery memo and Goods Inward from orders?2018-09-18T06:24:11+00:00

– There are two ways to create delivery note and Receipt as below:

1. Create delivery note from sales order detail directly.
– From order detail >> click on ” create delivery memo” from right upper corner of toolbar >> Now, save Delivery memo.
(Follow same steps to create goods inward also.)

2. Create Delivery memo of order manually from order form without using order.
– Select Inventory icon from dashboard >> Now, select delivery memo/goods inward form to create record of delivered goods and received goods.

How do I make an order as completed?2018-09-20T05:31:19+00:00

– Currently this feature with completed status is not available in application, We have plan to release it in upcoming releases.

For now you can change order status as “Dispatch” from “Open” Status. It will help you to distinguish order.

You can change status from Order detail >>select ” Dispatch” status from right upper corner. Now your order staus will change. So from order listing you can filter orders as “open” and “Dispatch”.

When i am taking sales order then the orders which i sent to boss goes in pdf to whatsapp and other apps. So can i send that daily data to boss as an excel sheet also?2018-09-17T11:47:35+00:00

Yeah, you can export orders from import/export screen and share with your boss. That file will be in “.csv” but you can view it in excel also.

Is there any restriction for number of orders or data entries to be entered in a day, In a day 2000 sales orders can be taken.2018-09-17T11:46:53+00:00

– There is No limitation, but as we have tested with 1000 orders.so if you have any problem then please let us know.

What is use of Sort order in app?2018-09-18T07:05:18+00:00

Sort order is help full to manage sequence of product, as per your requirement.

By default product list show in “alphabettical `1order”, but if you have some products which important and want to show first, then sort order is usefull for you.

EX:
Below is product and its sort order

Broccoli – 3
Collard greens 1
Rice 8

if configuration is on(as given in screenshot), then product list will show according to sort order no. Assign to product as below:

Collard greens 1
Broccoli – 3
Rice 8

How do I print my orders and reports?2018-09-17T11:33:05+00:00

– For printing orders,first have to Subscribe print feature(but you can check trail period)
– Now, Connect device with bluetooth printer.
– From order detail, click on “+”icon >> Share>>Select print option
– Application search for bluetooth printer device and connect.
– Now, when you click on print option the order detail will print.
– This feature is integrated with 2inch and 3inch printer, so easy to carry for executives.
-Order as well as report can be print using this feature.

How Do I Create new tax class and tax rate and use them in Orders?2018-09-17T11:24:17+00:00

Steps :To add new tax class and tax rate:

– From Dashboard select Utilities >> Manage Tax.
– Click on “+” icon on right upper corner to add new tax class and rate.
– Select tax class from dropdown or add new tax class.
– Now, add tax rate discription and its percentage value and click on submit.
– Now your tax is added and it will reflect on tax order form when you place order.
– You can add product based and order based tax.

How do I Add product image? Is app support multiple product image?2018-09-17T11:23:08+00:00

Yes, You can add multiple image for single product and can use product detail as digital catlog.

Steps:

– On add product screen, In additional Attribute section, clcik on browse option.
– Select product image from gallary
– Now, when you click on add button, your product with image willl save.
– Then any time you can show you product image to your customers

How do I Attach Image to Transactions/Order?2018-09-17T11:21:46+00:00

While creating order on Tax order form, there is option to add/upload/attachment image with order to share with third party.

Steps:

– On tax order form, click on middle “+” icon.
– Now, click on “order image”
– Attach any image as per requirement and save it.

How do I create Transaction in Sales Assist?2018-09-17T11:20:39+00:00

– After installing application when you open app, you will see dashboared screen.
– On dashboard, You will see Sales and Purchase icon.
– To create sales and purchase order, first add product and party name.

Sales Order :

– There are three separate sales order forms under Sales >> Order form.
– User can use any order form as per their business need.
– Select customer and add product on order form, Also user can add Tax, Discount, shipping, addotional charges and additional information, any image attachment and delivery date as per need in order and save it to create order.
– Record order as delivered.
– After order created, you can share it with customer/party in Text, PDF, Excel or can print order and provide receipt.
– If user want to create order but temprary its on hold,or in case of Estimation/quotation then user can use order draft feature by clicking on “+” icon on order form.
– This created order pending payment can be added in payment followup under account section.

Purchase Order :

– There are two purchase order form under purchase >> PO form.
– Also you can create PO from Sales order directly.
– User can create order and share message with supplier to purchase item.

Note: You can custemize order configuration from settings like show firm detail in order message, configuration, Currency, order message, PDF configuration, Inventory configuration.

Which features help me in Sales Activity ?2018-09-18T06:27:11+00:00

You have to install application from playstore and you can start using it. No need to register and no trial period. Free application with complete sales activities as below.

– Add your products or or Bulk data by using CSV file.
– Add your Customers and Vendors/Suppliers manually or Bulk data by using CSV file.
– Now you can create Sales and Purchase Order by clicking on that icon.
– Share order as text, PDF and Excel to customer and vendor
– Share Multiple Order in PDF
– Edit, Copy and Delete Order, product, customer and vendor
– Manage inventory/stock
– Payment followup for reminder to receive payament from customer
– Import and export orders and share multiple order with your boss.
– keep bacup of your data for safe your yaor data
– Low stock, Backup and order delivery alert.notification on mobile
– Create Purchased order from sales order
– Custemize app as per your business needs from settings
– Helps with some other sales activities like Reports, Sales Visite plan, Commisssion and Broker.

What is use of Sort order in app?2018-09-17T11:12:13+00:00

Sort order is help full to manage sequence of product, as per your requirement.

By default product list show in “alphabettical `1order”, but if you have some products which important and want to show first, then sort order is usefull for you.

EX:
Below is product and its sort order

Broccoli – 3
Collard greens 1
Rice 8

if configuration is on(as given in screenshot), then product list will show according to sort order no. Assign to product as below:

Collard greens 1
Broccoli – 3
Rice 8

How do I use barcode in application?2018-09-17T11:05:52+00:00

– Barcode help for fast order creation.
– For that first you have to associate/add barcode number with every product by scanning barcode number from scanner(mobile camera) by clicking on “Barcode Icon” on upper right corner.
– Now, on order form, on upper right corner there is option to scan product, After scanning product will be automatically added in order.

What is default UOM and other UOM?2018-09-17T11:04:41+00:00

-Uom means unit of measurment. Your products, that you sell in KG, GM, LTR….or any other unit then that is default unit.

Other UOM: Currently no use.(But in future releases, will make it as useful )
EX: Many time it happen that one product that, we give in KG, GM, BOXES.

Steps:

– From Dashboard select Utilities >> Manage UOM.
– From upper right corner, clickon “+” icon, to add any new UOM which you required.
– This added unit will reflect in add product and order form.

How do I change device and transfer existing data in new device?2018-09-17T11:31:29+00:00

– You can easily transfer your data from one phone to another by using “Backup and Restore”.
– Install sales assist application in new mobile.
– Take backup of application in old phone or drive.
– Restore that “.DB” file means backup in new application.
– Now, your application is ready to use with same order, product and customer data and no need to re-enter it.

This app has capability to connect to online database ? hosted database ?2018-09-11T11:36:44+00:00

– No, Sales Assist is free and offline application. So data is stored in sqlite databse in your mobile.
But we have another application “Business Assist -Distribution and Retail Management” which use wordpress backend .

You can download from below link:
https://play.google.com/store/apps/details?id=com.oscprofessionals.sales_pos

How do I delete/edit a product?2018-09-11T11:34:17+00:00

– You can delet/edit product from product list and deatil.

– Select Product from dashboard.
– Click on product
– Now frpm product detail you will get option to edit and delete product.

For more info go through our Help Guide section on every screen of app and Userguide with in application and video’s.

When I try to import a product list the app closes. Please advise ?2018-09-11T11:31:45+00:00

– Thank you for contacting us. Please Email us at supportchandrakant sir. with following details.

1. csv file which you try to import
2. Application version
3. Mobile detail(Mobile model and android version)

No Application Available to View File. Please install Application to view.2018-07-10T13:09:38+00:00

– Application not allowed to import csv file name with space, Please remove Space and try again
Ex. SalesAssistProduct.csv and not as Sales Assist Product.csv.

Selected File is not in CSV Format.2018-07-10T13:09:19+00:00

The file you try to import should have “.CSV”extension and not other extensiomn like “.PDF”, “.xlsx” etc.

CSV File is not in a Proper Format.Please take reference from help guide in Import/Export page.2018-07-10T13:07:45+00:00

– Please check column names are proper ,in proper sequence and all columns are present as shown in sample file or refer user guide.

No network connection available.2018-07-10T13:06:27+00:00

– If this message is shown, means there may be is Internet connection off/unavailable.So check and try again

Please Enable Storage Permission from Mobile Setting.2018-07-10T13:05:47+00:00

Please follow below steps:
Go to Mobile Settings >> Applications>> Sales Assist >> Now allow permissions as per requirement.

Please Enable Contact Permission from Mobile Setting.2018-07-10T13:05:20+00:00

Please follow below steps:
Go to Mobile Settings >> Applications>> Sales Assist >>Allow read your contacts.

Commission Module is Disable. Need to Enable Commission Module.2018-07-10T13:04:56+00:00

Please follow below steps:
Go to Application Settings >> Commission configuration >> ON and then try again.

No application installed to read csv format/ No application found to view file, please install pdf viewer/csv viewer” to view file.2018-07-10T13:04:13+00:00

This message show when you click on file to view. So please install PDF viewer to view pdf, CSV viewer to view CSV, excel file reader to view excel file from playstore.

No Orders Available.2018-07-10T13:03:48+00:00

Please check orders are present in order list or not, If not then Place orders from order form and then try to export orders.

Language product not available?2018-07-10T13:03:12+00:00

If any other language not assign to product then this message will display.
User can set other language for product from
Utilities >> Language >> ADD
Or
User can import csv file as per given in sample file format from import export.

Need Permission to Access Storage.2018-07-10T13:02:58+00:00

Go to Mobile Settings >> Applications>> Sales Assist >> Now allow permissions as per requirement.

Inventory product not available?2018-07-10T13:02:19+00:00

If Inventory is not available for product then show this message.
User can import csv file from import/export to add stock of products

Or

Manually add stock of exach product from
Product >> Inventory.

Customer attribute not available?2018-07-10T13:01:37+00:00

This Error will show when, if customer’s additional information is not available.

User can set addition al information from

Customers>> Attribute list
or
user can import Additional information Via Csv file from import/export.

Product attribute not available?2018-07-10T12:56:28+00:00

This Error will show when, if Product’s additional information is not available.

User can set additional information from

Products>> Attribute list
or
user can import Additional information Via Csv file from import/export

Commission product not available.2018-07-10T12:55:22+00:00

This error message will show when Commission for products not assign to calculate commission.
User can set commssion for product from

Dashboard >>commission >>add product commission

or
user can import commission via csv from import/export.

No Commissions Available.2018-07-10T12:53:53+00:00

This message will show when, commision for orders not available.

Tier Price not available2018-07-10T12:52:10+00:00

This error message will show when, customer group or tier price not availbale for product.

Product >>add product>>Add product details and click on tier price >>add additional prices as per requirement.

Or

user can import/export tier price via csv file from import/export.

Please Check Spreadsheet Id2018-07-10T12:51:36+00:00

This Error show when Set ID is not proper,any alphabet from id is missing or deleted or Internet coneection is not proper.

Sheet is Empty Please insert Orders.2018-07-10T12:50:52+00:00

This Error message show when, The order csv which you trying to import is not having orders available on csv file.So now Insert orders on csv file and then import order it

What is beat feature and how to use it ?2018-09-11T10:27:47+00:00

Introduction of Beat

Beat plan gives your sales/marketing personnel facility to plan your Visits (Say for Sales Order collection, Visual Merchandising, Payment Collection etc) on per Day basis. A Beat Plan defines whom to visit, when to visit, based on Zones and Locality. Just Define the Zone, Define the localities in each Zone and Specify the Locality When entering your Customer. It’s that simple.

How to Add Locality?2018-07-11T07:10:13+00:00

– Its mandatory to Fill field locality (as defined in Beat ) if user want use Beat plan feature.

How to use Manage Zone List?2018-07-10T06:34:41+00:00

Add Zone (city, area, or state) where your customers located and divide localities into different zone from “Manage locality”.

– User can Add, Edit, Delete zone later from this list.

How to use Manage Locality list?2018-07-10T06:40:22+00:00

Same locality which you entered for customer while adding customer, add in “localility list ” in beat and assign this locality to particular zone and make list of locality.


How to use Create New Beat?2018-07-10T06:46:57+00:00

Here in this screen user can do plan for visit places or store.

– Enter Beat Name and select beat visit date on which date user want to visit.
– Now select zone(If zone not found then first add zone name from “Add Zone”).
– Now select locality of customer( If not found then first create locality from “Add Locality” and This locality must be Assign to Customers from “ Customer >> Add Customer form >> Fill field Locality”).
– Locality must be assign to that particular customer and must be assign to particular zone then only customer list show in that locality and zone.
-Now select your customers from list and click on “ADD”
-User can also specify the day for which the new Beat is. Hence you can create Beat plan for future Dates too.

How to use Beat List?2018-07-10T06:48:09+00:00

Here user can view list of added beat plan and manage it.

-User can edit, delete created beat from list.
-User Can view Detail by clicking on row.
-User Can add new beat from this screen.

How to add commission of product ?2018-09-11T10:28:35+00:00

Commission is very useful and important feature for brokers, customers and vendors.

– by clicking on Add commission user will see the list of products.
– If you have to add commission for particular product, then click on arrow of that products, then select commission type ” fixed” or “percentage” from dropdown.
– Enter value of commission and update it and from there only user can delete commission type and value for product by clicking on delete button.
– you can select ” +” icon from toolbar to add commission to the products on which commission is not defined so you have to follow steps:
search Product Name from drop-down arrow >> select Commission Type from drop-down arrow >> enter value >> click on add button below.
– user can use multiple delete ( long press on any product will open checkbox, select check-box which we have to delete and click on delete option) to delete single or multiple products.

How to use Commission List ?2018-09-11T10:29:47+00:00

– By clicking on commission list, as mentioned on previous products option as “Add product commission”added commission for product is calculated automatically for every order we had placed.
– By clicking on order arrow, the detail of commission is opened.
– coming back to manage commission, user can use date filter as per requirement by clicking on drop-down.
– there is one total commission field to right side of date filter which shows the total commission of all orders which can’t be edited.

How to use Commission detail?2018-07-09T09:11:40+00:00

– Here user can see total commission as per our product commission set, is calculated.
– There is also one field ” commission add manually” which helps to set commission as per user requirement.

– inventory management change id only
– order detail
– import export same link

How can i swich to other language ?2018-09-11T10:50:17+00:00

You can use Sales Assist Application in Arabic language, please follow below steps :

>>Select Utilities from dashboard
>>Select Choose language
>>Select Choose primary language
>>Now Select required language and whole application language will be change.

I need to white list Application?2018-07-10T08:09:18+00:00

– We are open to change the theme as per your brand and We can also whitelist the Sales assist app as per your requirement..

Is your Application is available for Desktop, Laptop or for Windows?2018-06-22T08:39:45+00:00

– Sales Assist is Mobile application, So Desktop, Laptop or Windows version are not available.

How Do I Delete Loaded Sample Data?2018-06-22T11:57:56+00:00

-To delete sample data follow below steps
– Select setting from dashboard
– Click on sample data configuration.
– Now by clicking on delete icon, user can delete product, customer, broker and vendor data from list.

May I Use Print Feature?2018-06-22T08:35:45+00:00

Yes, but you have to Subscribe for that-

The printing feature is compatible with 58mm paper size of Bluetooth printer
– It is currently available with English language only
– Work on printing the reports and multiple orders at a time is under development and will be available in future release. To avail these feature you do not need to subscribe again.

Do I need to subscribe to have the full features of the app? If so, how much does it cost?2018-06-22T08:34:39+00:00

– No, need to subscribe to use application.
Very few features are available for subscription otherwise its free. Those features are:
– Printing
– Remove ads

It is possible to Remove Ads From Application?2018-06-22T08:33:41+00:00

-Yes,

You Can Subscribe to remove Ads.

Follow below Steps:
– Select Subscription from dashboard
– Select Remove Ads and follow steps as per screen.

Remove ads costs only 200INR/year.

Do you have same any premium software?2018-06-22T08:30:56+00:00

– Currently No. There are some features in “In app Purchase”.
But we can customize application as per your requirement.

May I use this app as team Solution ?2018-06-22T08:29:36+00:00

-Yes,

There are two ways to achieve your objective.
1. In our sales assist app, There is Google sheet integration which will allow your team to share real time order. you can use import/export of order via “csv” file through mobile and drive. Please note that. to differentiate orders make sure each team member has a separate drive order series assign.User can import/export Product/customer by ” CSV”

2. We have another app : Business assist which will use woocommerce/wordpresss as backend and you can work with your team using that.

Check out this app :
http://www.oscprofessionals.com/mobile-application/business-assist-pos-n-salesteam-solutions/

For Detail Contact us, Or check our help Guide and Video’s.

How many days, I can use this app?2018-06-21T13:30:35+00:00

-It is a free application, you can use it life long.

How can I get Sales assist and Business assist app?2018-06-21T13:29:34+00:00

– You can download both the apps from playstore or from our website.

Website
– http://www.oscprofessionals.com/mobile-application/sales-assist/
– http://www.oscprofessionals.com/mobile-application/business-assist-pos-n-salesteam-solutions/

Playstore
– https://play.google.com/store/apps/details?id=com.oscprofessionals.sales_assistant
– https://play.google.com/store/apps/details?id=com.oscprofessionals.sales_pos

Where Do I find Exported PDF, Excel and CSV File?2018-07-10T11:51:13+00:00

-Exported file from application will be save in :-
Internal storage >> Sales Assist folder.

How Can I view/Read CSV File in Mobile?2018-07-10T11:50:32+00:00

User can view and edit csv file in mobile by using “CSV editor” application , which is freely avalilable on playstore.
Example: CSV viewer, csv editor and excel.

Can I access my data using a different device? Example: I have put the data in my tab, and I want to access it using my mobile phone?2018-07-10T11:53:05+00:00

-Currently no direct access is possible, however we have some feature which will help you.

Ex:
a. In our sales assist app, we have Google sheet integration which will allow your team to share real time order.
b.You can import/export – Product/customer by ” CSV” file.
c.You can use import/export of order by”csv”. Please note that to differentiate orders of different executives make sure each team member has a separate order series assigned.

How do I import files from spreadsheet to your app? I’ve tried it several times, following your instructions, but it doesn’t seem to work. Wondering if there’s something wrong with how I translate it?2018-07-10T11:53:27+00:00

In this version we have managed product import using spreadsheet which can be imported from Google drive. To do so you need to set spreadsheet id. Please follow below steps:

1. Go to setting >> select product spreadsheet configuration
2. Click on Get ID and select Product Sheet which you have to import.
3. Now ID will Automatically Set.
4. Now Select “import product from drive”, then Product from selected spreadsheet will import.
5. But make sure Column name should be in proper format as given in sample file.
Please find sample Help document in application.

Exported product file or any other file in CSV format in mobile or drive from the app does not get imported, it gets open when we select the exported file to import?2018-07-10T11:54:22+00:00

On some mobile devices it happens.

So you have to follow below steps to import CSV.
>>Import/Export
>>Select Product import.
>>Product import from mobile.
>>File Manager
>>Find Sales assist folder
>>Product CSV folder
>>Select your csv file.

Note: Don’t search file directly, import through “Sales Assist” folder.

Help me out to make an excel sheet to upload in sales assist application?2018-07-10T11:55:09+00:00

1.Application only import file which have “.csv” extension and not in excel or other formats.
2. Make sure file name, which you have to import, do not contain any space.
3. We provide sample CSV sheets. Keep the same format, don’t change any columns and header, just add your products detail and import it.

How to share multiple order or CSV files at a time?2018-07-10T11:55:31+00:00

1.You can share pdf file by using long press on an order and then selecting those file you want to share at order listing page and share with your boss/colleague.

2.Export orders in CSV file from import/export. There are multiple template, so you can choose any and set date filter as per requirement.

3.You can message plain text from order history under sales >>history

4. Also you can upload orders on google spreadsheet, so your boss can view multiple orders from various Sales executive on google sheet.

What is Product type and what we will enter into it and what is the role of it?2018-07-10T08:35:28+00:00

– Currently our team is working on this feature improvemeent(so for now no use).
There can be two types of product: Simple and Configurable.
Simple products have no variations. Configurable products are those products which have different variations.

EX: Polo shirt. This is one product but it comes in different sizes (S, M, L, XL) and different colors (White, Blue, Black, Yellow)
Product type is used to distinguish between these products.

What does UOM means and what is its role and use of it?What is default UOM and other UOM?2018-07-10T08:35:35+00:00

-UOM means unit of measurment. Your products, that you sell in KG, GM, LTR….or any other unit, then that is default unit.

-Other UOM: Currently no use. (But in future releases, you can ).

Ex: Many time it happens that one product is sold in different units like KG, GM and BOXES.
If KG is default UOM then grams and boxes becomes other UOM.

What is the use of Sort order?2018-07-10T09:24:55+00:00

Sort order is used to manage sequence of product, as per your requirement.

By default product list show in “alphabetical order”, but if you have some products which are important and want to show first, then sort order is useful for you.

Ex:
Below are the products and their sort order.

Products Sort Order
Broccoli 3
Collard Greens 1
Rice 8

If configuration is on, then product list will display products according to the sort order no. assigned as given below:

Collard greens
Broccoli
Rice

Is Decimal price with comma supported in app?2018-07-10T09:25:04+00:00

No , Its not suppoted.

EX:
When price added as 10,45 for product.

Instead of 10,45 we see its displaying 1045  in order form price column.

Suggestion : Remove “,”( comma ) and replace with “.” ( decimal ) to show decimal price of product.

May I use Different pricing based on customer group? What is the Use of tier Price?2018-07-10T09:26:41+00:00

Yes,

You can use differenct prices for different customers By using Tier price. It is usefull when we have product which sale in different price for differenct group of customer like wholesalar, distributor or General.

Also Tier price usefull for offers on product depend on quantity.
EX. Product price 6000
Group QTY price
Wholsale 8 5000
Retailer 10 4500

Please follow below steps.

2. You can set special price, Customer Group price and Tier price for product based on customer group and QTY.
3. Also assign customer groups to customers.
4. On order form, whatever price you assigned to product (depending on customer group and qty )  will reflect. 

What is Alias?2018-07-10T09:25:21+00:00

-Alias – This is useful for assigning product name in other language. It will be denoted as alias product name. If your vendor does not know the language in which product name is set then while sharing the purchase order to vendor you can use Alias product name.

Ex: Product name -Rice
Alias – चावल

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What does Product Alias and Special price column mean, what is their role and for what purpose they are used?2018-07-10T09:24:27+00:00

-Special price – This is useful to give special price or offer on product.
Ex: Original price is 500 Rs. For Diwali sale, we want to reduce price to 450. This feature will be useful in this scenario.

May I use Product Based and Order based tax in application?2018-06-19T08:27:23+00:00

Yes. You can use product based tax and GST as below.

>>On product page screen, select Tax Status as “Taxable” and class which you want to apply.
>>Now on tax order form, when you select product with taxable status will get option as “Add Tax”in green color.
>>Click “Add Tax” and select which tax you have to apply .
>>Now, Tax will be applied to product and you can see total tax applied below sub total.

Note: At the Same time, product based and order based tax can’t be applied.

If you have to apply order based tax then first remove product based tax, by unchecking check box.
Then select order based tax after all product added as shown on screen.

How Can I Add Firm logo, product description, barcode, product code signature in pdf for sales order and purchase order?2018-06-19T08:25:29+00:00

-User has to “ON” the configuration for product description, barcode, product code and Signature from settings.
Select Settings from dashboard >>PDF Configuration>> On configuration as per requirement.

Now if user added any information will reflect on PDF and Excel.

For Adding firm logo and signature click on Firm Details >> on pop up right upper corner select image of logo and signature >> Now it will diplay on PDF when created .

How I Can add Additional order information?2018-09-10T11:54:12+00:00

-If user has to add any other additinal information of order then follow below steps:

>> Go to tax order form
>> After selecting product click on “add button” from middle
>> some fields will open
>> now select order additional information from dropdown or if in dropdown not available then can click on add new addional information.
>> add Additinal information label as per your requirment and add additinal information value.
>> click on Submit
>> Now this added information will add in order information.
EX. Transportation Detail, warrenty terms.

How I Can add Additional charges?2018-09-10T11:53:31+00:00

If user has to add any other additinal charges then follow the below steps:

>> Go to tax order form
>> After selecting product click on “add button” from middle
>> some fields will open
>> now select additional charges from dropdown or if in dropdown not available then can click on add new charges
>> add Additinal charges label as per your requirment and add additinal charges amount
>> click on Submit
>> Now this added Charges will get added in order total amount and calculate grand order total Amount.

EX. Lobour charges, packaging charges

The sales order that is shared with my boss in PDF via whatsapp and other apps.can it be shared via excel sheet ?2018-09-10T11:58:37+00:00

-Yes, you can export orders from import/export screen and share it with your boss. That file will be in “.csv” but you can view it in excel also.

Is there any restriction for number of orders or data entries to be entered in a day ?2018-09-11T08:19:57+00:00

– There is no limitation, but as we have tested with 1000 orders. So if you have any problem then please let me know.

Is there any restriction on the number of orders or date entries that can be entered in a day ?2018-09-11T09:19:21+00:00

1.There is order form without rates ( configuration ) populated, so that you can sell at price you want to.
2.You can Edit Price manually while creating order.
3. Also you can save price/ rate of product as default price, special price, tier price, so while placing order it will prepopulate on order form.

Is GST available in this app?2018-09-10T11:55:03+00:00

-Yes, It support GST, Product based tax and order based tax.

Is it mandatory to purchase PDF software to view PDF of order?2018-09-11T10:56:32+00:00

– No, PDF Softwares are freely available on playstore, so you can download from there.
Ex: Adobe Acrobat Reader

How to add signature and company logo in order PDF and Excel ?2018-08-06T07:15:55+00:00

Yes, you can add you signature and firm logo, Please follow below steps:

1.Take Picture of your signature from your mobile camera.
2. Now in sales assist >> settings >> firm detail >> click on image icon on upper side>> click on signature(browse your signature image)
3. Make sure Signature configuration for PDF should be “ON” from settings(PDF Configuration).
4. Now when you will create Order PDf and share it, It will have that signature will be printed (no need to write signature every time).

how to use products other language ?2018-09-11T10:49:30+00:00

– Multi language configuration is helpful for people, who are facing language problem.
– By clicking on language, it will open the list of products with column name “defined” where you can see your product name in other language(user defined language).
-By clicking on product name arrow, select language in which you have to define the word.
– Then define the word in that language using required lanaguage keyboard and add it.
– Now coming back on products(language) page, From upper left side(Drawer icon) user can choose required language in which product is defined.
– In product list, user can search and add product from toolbar.
– On right side below toolbar, there are two icon using 1st icon user can sort list and using 2nd icon user can filter, as per requirement.

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This will be helpful in purchase order while placing orders.

On purchase order :
This will helpful in, purchase order page user can choose required language for placing order by selecting menu icon on upper right corner of toolbar.

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what is difference between primary and secondary language ?2018-09-11T10:48:48+00:00

Primary language :

– With the change of primary language, application language will change.

Secondary language :

– With the change of secondary language,User can see the products in selected language on Purchase Order Form

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How to upload daily orders on goolge spreadsheet ?2018-09-10T12:07:06+00:00

– Goto Orders List >> Order Detail >> Select Share from Footer >>Select account (which user selected in setting spreadsheet Id) Select Upload Order To Google Spreadsheet.

4. Your Order is now uploaded on spreasheet.

Like this sales executive can upload daily order to Google Sheet and Admin get all order detail from all sales executive on single Sheet.

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How To Upload Order On Google Spreadsheet( Multi User) ?2018-09-10T12:07:17+00:00

This is the very important and usefull feature for sales executive to report higher authority about their orders and Admin to view all order report on single spreadsheet from multiple executive.

User has to follow below steps:

Admin(Owner) :

– Owner should have to create blank Spreadsheet and share on email Id of their team or sales executives.


Sales Executive

1.Auto filled Spreadsheet Id:

>>Go to setting

>> Click on Export Spreadsheet Configuration

>> Click on Sales Order Spreadsheet ID

>> Click on Get Id to auto- fill and Select Account where Spreadsheet is saved.

>> Select Account

>> Select shared Order Spreadsheet where user has export order on Drive.

>> Click On Select button( Application will automatically read Spreadsheet Id )

> Click on OK.
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Or

1. Manually Enter Spreadsheet Id

>>User can manually enter the Id of spreadsheet where user have to export order(Copy Selected id from URL as shown in below Screenshot)

> then paste in text/desired fields
>> And click on ok.

Note: While user type spreadsheet Id manually, that time Google Account of that

particular Spreadsheet should be Selected/Login with application. Then only it will work otherwise it will give Error message.

How to Use Sales Order Id Configuration?2018-07-11T12:11:47+00:00

This is Useful Feature for user to Set Order ID as User define and requiremenet.

Set Sales Order Number
If user has to start Order Id number start from particular number while placing Order then user has to set that number as per below:

Select Set Sales Order Number >> Enter Required Number in Diolog box>>Click on OK.

Sales Order number entered by user will be auto increament as per order placed.

Add Sales Order Series

If User has to add prefix on order Id and before order Id Number then User has to Set that particular Prefix as below:

Select Add Sales Order Series >> Enter Required Prefix in Diolog box>> Active/Enable it >>Click on OK

Whatever is the active prefix series and number from setting, that will be display in all Sales Order Forms.

Note: Only Sales order number will be auto-increament but order series will be as it is constant till user change it.
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How to ADD Product ?2018-09-11T08:33:26+00:00

– first select category from drop-down arrow, if you have to define new category then select add new category, from there itself so that category field will open in add product page.( this added new category will saved in your category list. You can Update and delete this new category whenever you want.
– Generate code -by clicking on Radio Button it will automatically create product code according to product name or user can manually fill product code.
– Here bar-code scanner on upper right corner helps to add product by scanning bar-code number through mobile camera.
– Alias is useful your for defining product name in other language which is understood by user.
– Sort order is useful for defining product list according to our priority Product. For using this feature first we have to enable “show product by sort order ” from setting config.
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– Net package weight and volume is useful for shipping of goods.
– UOM/ units : User can select unit from list and if unit not present in list then user can define it from manage UOM.( Open drawer >> select manage UOM>> click on add icon on upper right corner >> enter your unit and save.)
– if user want reminder notification to purchase product before all product sold and to avoid shortage of product then that time user can define ” Minimum stock qty” so application will notify by sending notification on mobile, when the stock is below than defined qty.

How to manage Product List?2018-09-11T08:34:50+00:00

– It shows the products list which we have added.
– we can add new product from this page also and search product by name from toolbar
– Import helps to add bulk product list directly through csv.( for detail go to import/ export help guide )
– Export helps to exporting product list from Application to drive or mobile application.( which is easy to share and also help to add products, then again you can import it.)
– By clicking on product name you will be able to see the product detail, which you can update if you want.

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– If user wants to delete multiple orders at a time, then long press on any order (as we do on android mobile) then check-box will open ,checkmark the orders which you have to delete and click on delete button.
– User can Edit order by swipping to right side and delete order by swiping to left side respectively.

How to manage Inventory ?2018-09-11T08:39:02+00:00

– As name shows it helps to manage stock of all products.
– If user manually wants to make changes in product stock then by clicking on ‘+’ and ‘-‘ signs or by giving direct input in box field, qty will be updated in box field and then finally click on ‘update inventory’ button.
– When user purchase any product it get automatically added into stock if enable from Inventory configuration(setting >>Inventory configuration>>Manage Inventory>>Add stock on purchase order).

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– When user Sale any product it get automatically deduct from stock if enable from configuration.
– User can import and export bulk data of inventory through csv.( read our import/export document).

How to use Inventory Movement?2018-05-08T08:25:04+00:00

– This feature is very useful and important for tracking stock IN/OUT of a Particular Product, selected by user and also for all products.
– Here user can use date filter to see particular product data or all product data for particular date or span of days.

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How to Manage Category ?2018-09-11T08:40:13+00:00

– This helps to add, edit, delete category from list.
– User can add and search Category of products from toolbar.
– When user delete the category it ask for confirmation.
– If user wants to delete category with products then click on delete.
– If user wants to delete only category and not products currently present in that category then user can move that products into another category.
– To move products in another category select category in which you want to move the products.

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How to manage Stock in / Stock out2018-09-11T08:41:27+00:00

Stock in

If user want to update stock of available products without creating order , Then user can increase stock by going on Stock In Page.
– Select product name, quantity, unit and click on save.
– Now stock will update and user can see this stock movement in Inventory movement.

Stock out

If user want to update stock of sold products without creating order , Then user can decrease stock by going on Stock Out page respectively.
– Select product name, quantity, unit and click on save.
– Now stock will update and user can see this stock movement in Inventory movement.

How do I add firm detail share in order message ?2018-09-11T09:25:52+00:00

Here user can enter his company name which will helpful in printing or sharing pdf.

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How do I secure application data by using login and passcode ?2018-09-11T10:30:43+00:00

User can enable login for security of application by slider.

– It ask for login only when user has log-out from drawer menu of home page.
– Here user can change user name, change password and forgot password.

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How to chages product configuration ?2018-09-11T04:29:59+00:00

– show product default rate : when it is enable it will show rate saved for product on standard order form. Which will reflect in message while share. But if user not want to show price then user can disable it.

– If user wants to list of product category wise in forms then user can enable from configuration and otherwise user can disable it.

– show product by sort order will help user to get list of product according to sorting number of product. Otherwise user can disable it, and product list will show according to alphabetical order.

– by enabling show uom by sort order, User can mange uom list according to sorting number set for it,

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How to change Date configuration ?2018-09-11T04:34:55+00:00

– user can set date format by clicking on ‘Choose Date Format’ as per requirment, which will reflect in message and orders.

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How do I change language configuration ?2018-09-11T10:34:35+00:00

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How do I change currency configuration ?2018-09-11T10:36:55+00:00

How do I configure sales order message ?2018-09-11T10:37:09+00:00

here user can manage message configuration while sharing to someone.
If user want to share message with total weight, volume, amount, qty and uom.
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How do I configure purchase order message ?2018-09-11T09:23:45+00:00

Here user can manage message, which we share to vendor.
User can enable or disable show order id, show total qty, show uom, show total volume.
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When user want to auto calculate commission when placing order then it should be enable from configuration. Otherwise user can disable it.

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How do I configure commission from settings ?2018-09-11T09:22:22+00:00

When user want to auto calculate commission when placing order then it should be enable from configuration. Otherwise user can disable it.

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How do I change inventory settings ?2018-09-11T09:21:37+00:00

– By enabling manage inventory stock detail movement of stock will be enable.
– by enabling add stock on purchase order stock will automatically increase when user will place purchase order.
-By enabling “stock deduct on order create stock will automatically deduct on sale order.
– By enabling allow pre-order User can place order even if the the product is out of stock.

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How do I delete sample data from application ?2018-09-11T09:20:49+00:00

user can delete all sample/system data of product/customer/broker/vendor data at a time.

How to Use Backup and Restore ?2018-09-21T06:55:36+00:00

– Backup:
By clicking on the Backup all the data of the application will store on the google drive , It will help user to keep data secure in case of data loss and setting a system .

– By clicking on Backup, for first time it will ask for google account. Once it selected from next time your backup will save in that selected account on drive with extension “. Db” File
Ex : “Sale assist096217.Db “.
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– Restore :

By clicking on restore option user can copy files from a backup to the original place .User can restore data only when the backup has been taken.

– By clicking on Restore, User will redirect to google drive where user can see previously taken backup means “. Db” files.
– By clicking on ” .Db” file and clicking on select button at footer user can restore data.

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Beat User Guide2018-05-08T12:41:03+00:00

Introduction of Beat

Beat plan gives your sales/marketing personnel facility to plan your Visits (Say for Sales Order collection, Visual Merchandising, Payment Collection etc) on per Day basis. A Beat Plan defines whom to visit, when to visit, based on Zones and Locality. Just Define the Zone, Define the localities in each Zone and Specify the Locality When entering your Customer. It’s that simple.

Add Customer.

– Its mandatory to Fill field locality (as defined in Beat ) if user want use Beat plan feature.

ocality_in_add_customer_screen

Manage Zone List

Add Zone (city, area, or state) where your customers located and divide localities into different zone from “Manage locality”.

5.Add_new_Zone

4.Zone_List
– User can Add, Edit, Delete zone later from this list.

Manage Locality list:

Same locality which you entered for customer while adding customer, add in “localility list ” in beat and assign this locality to particular zone and make list of locality.
ocality_in_add_customer_screen

manage_locality

6.Add_locality

Create New Beat

Here in this screen user can do plan for visit places or store.

– Enter Beat Name and select beat visit date on which date user want to visit.
– Now select zone(If zone not found then first add zone name from “Add Zone”).
– Now select locality of customer( If not found then first create locality from “Add Locality” and This locality must be Assign to Customers from “ Customer >> Add Customer form >> Fill field Locality”).
– Locality must be assign to that particular customer and must be assign to particular zone then only customer list show in that locality and zone.
-Now select your customers from list and click on “ADD”
-User can also specify the day for which the new Beat is. Hence you can create Beat plan for future Dates too.

Add_new_Beat

Beat List

Here user can view list of added beat plan and manage it.

-User can edit, delete created beat from list.
-User Can view Detail by clicking on row.
-User Can add new beat from this screen.

How to check Purchase Order Report ?2018-09-11T10:38:27+00:00

How to Check Graphical report?

– It shows Last 30 days sales and purchase order placed report in graphical manner which is easy to understand.
– On graph horizontal line is showing last 30 days date and vertical line shows order placed.
– With colorful line it shows on which date how many order placed by user.

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How to Check Product Wise report?2018-09-11T10:39:15+00:00

– By selecting product from drop-down, it shows the report of that particular product.
– If user want to see the all product report then select “all product” from dropdown.
– using date filter you can see product report for today, yesterday etc. and using custom date in date filter you can see product report, From date – To date.

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How to check sales report ?2018-09-11T10:39:59+00:00

– By selecting customer from drop-down, it shows the report of that particular customer.
– If user want to see the all customers report then select all customers from drop-down.
-using date filter you can see customer report for today, yesterday etc. and using custom date in date filter you can see customer report from date – to date.

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How to check Low inventory report?2018-09-11T10:40:53+00:00

– It shows the report of product which is low in stock.
– For this first we have to add detail of stock and low stock in add product page.
– user can add new product by clicking on ‘+’ icon from upper left corner of toolbar .
– User can search product by name and view detail of product by clicking on product arrow.

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How to Check Graphical report?2018-06-22T08:45:44+00:00

– It shows Last 30 days sales and purchase order placed report in graphical manner which is easy to understand.
– On graph horizontal line is showing last 30 days date and vertical line shows order placed.
– With colorful line it shows on which date how many order placed by user.

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How do I import exported order ?2018-09-11T08:21:11+00:00

Sales Executive

1.Sales executive has to set alpha numeric value (series and numbers) from order setting
Note: This value will help higher authority to identify the sales executive who has placed the order. The series part from this value will be unique for each executive.

Follow below steps to configure:

>> Go to Settings
>> Sales order id configuration.
>> Set order series and Number

2. Now when you will place order, the Order Id will be displayed which will consist of Series and Number.

Example: If a sales executive sets ‘Series’ = ABC and ‘Number’ = 100
Then the ORDER ID will be ABC100. This series value will be same for every order that a particular sales executive will place, only the number part will change for each order.

3. Now, if sales executives want to share order then they have to export choose type as “Export order with user defined columns.”

Follow below steps:

>> Import/Export
>> Click in Export
>> Export with user define column.
>> Now share this exported file with owner or higher authority.

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How To Import Order From Drive ?2018-07-11T12:12:58+00:00

This is very useful feature for business owners and sales executives to maintain and transfer daily orders among team , higher authority and owner.

User can Import/Export Orders from Drive and Mobile.

How to use Import/Export?2018-07-11T12:13:19+00:00

– Available in application

Import/ Export Help Guide for Customer Group Tier price?

Import Product Tier Price sheet via CSV file, The format should be like from first row column A to Column D are user for Heading.

1.Heading will be Product Name, Product Code, Customer Group, Product Qty, Tier Price.

2.Please Use same sequence which we have mentioned in point number1.

You Can see sample file Sample file format for Importing CSV of Tier Price.

Another easiest way to check Sample CSV file is export the Tier price Sheet and as per your requirement you can update Information.

3.Product Name : Enter Product Name For which user want to set customer group and tier price.

Product Code: Enter unique code of product which is already exist for previously added product into application.

Customer Group: Enter customer group on which user have to set Tier Price. If user keep this column blank then It will take customer category General automatically.

Product Qty: Enter Qty of product on which user have to set Tier Price.

Tier Price: Enter Tier Price of particular product based on Qty.

4.Product Name, Product Code must be defined while using this feature.

How to Specify/defined product Code and Product name?

Make Sure Combination of product Code and product Name is unique and same like, when product added first time in application.

Product Name and Product Code Combination Should be Unique.

5. Quantity and Tier Price field only accept Integer value.

By clicking on Export one pop-up will get display as choose Type
1. Export to Drive
2. Export to Mobile

If user select option “ Export to Drive” the CSV File will create on Google Drive.
If User Select option “Export to Mobile” then CSV File will create in Mobile Storage.

how to use and manage paymant followup ?2018-09-11T10:47:26+00:00

A simplified interface where sales executive can enter payments due and make call as per dates set. Also can delete these payment followup entries once received.

Steps to be followed:

-Select “+” icon from upper right corner of screen.
-Add detail as customer name, select date by clicking on calender icon and enter amount whatever user has to take and click on save button.
– This Amount will be saved in Payment Follow-up List which can be edited and deleted by swipe in right and left respectively.
– By clicking long press in any row will open check-box so user can delete multiple row at a time.

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How Can I change Application in Other/My Langauge?2018-08-06T11:43:10+00:00

Yes, You can use application in your known language.

Please follow the below steps:

1. From dashboard, click on Utilities.
2. Then click on choose language.
3. Click on Primary language.
4. Select your required language.

So, now application language will translate.

How to Manage Vendors/Suppliers ?2018-09-11T08:31:30+00:00

– User can add new vendor from “Add vendor” page.
– User can see all vendors in vendor list, where user can see detail by clicking on vendor name.
– From vendor detail page user can call to vendor.( if and only if user has saved contact number in add vendor page)
– By long press on vendor list row, checkbox will open, so user can select and delete multiple vendor at a time.
– By clicking on edit or delete icon, user can edit or delete vendor.

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How to Create Purchase Order?2018-09-10T11:50:40+00:00

A sales executive can install this on his buyers mobile and train them to create purchase order and send message. Also a sales executive can use for his own procurement related to business activity.

– Select language of Product by clicking on icon of upper right corner of screen.
– User can select category of product by clicking on select category option.
– User can select vendor name from drop-down or can add new vendor.
– Fill the detail of new vendor and click on add button, User can select the newly added vendor from “select vendor” drop-down list.
– User can change unit of product(kg, Pcs. Lit) and quantity of Product by clicking on “ +” sign.
– By clicking on Preview user can check the detail of order before sharing through social media.

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How to Manage Purchase Orders ?2018-09-10T11:51:50+00:00

– In Purchase orders list user can see all the list orders which user had placed .
– User can search vendor name from toolbar search icon.
– User can directly switch from order list to order form page by tapping on ” +” button from toolbar.
– In order list, user can view the order detail and copy order

– After clicking on detail icon, user can view, edit, share, copy and delete the order.
– By clicking on Copy icon- User can Easily refer to previous orders which helps in generating new order.
– If user wants to delete multiple orders at a time, then long press on any order then check-box will open, check-mark the orders which you have to delete and click on delete button.
– Orders in list can be edited and deleted by swipe in right and left respectively.

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How to use Commission?2018-07-10T08:34:14+00:00

Commission is very useful and important feature for brokers, customers and vendors.

a. How to use Add Product commission :

– by clicking on Add commission user will see the list of products.
– If you have to add commission for particular product, then click on arrow of that products, then select commission type ” fixed” or “percentage” from dropdown.
– Enter value of commission and update it and from there only user can delete commission type and value for product by clicking on delete button.
– you can select ” +” icon from toolbar to add commission to the products on which commission is not defined so you have to follow steps:
search Product Name from drop-down arrow >> select Commission Type from drop-down arrow >> enter value >> click on add button below.
– user can use multiple delete ( long press on any product will open checkbox, select check-box which we have to delete and click on delete option) to delete single or multiple products.
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b. How to use Commission List :

– By clicking on commission list, as mentioned on previous products option as “Add product commission”added commission for product is calculated automatically for every order we had placed.
– By clicking on order arrow, the detail of commission is opened and
the total commission as per our product commission set, is calculated.
– There is also one field ” commission add manually” which helps to set commission as per user requirement.
– now coming back to manage commission, user can use date filter as per requirement by clicking on drop-down.
– there is one total commission field to right side of date filter which shows the total commission of all orders which can’t be edited.

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How to create order from standard order form ?2018-09-11T08:27:24+00:00

– Here in this page user has to select the customer name from the drop – down. – – Add product with quantity.
– User can add product scanning bar-code.
– User can search particular product directly in the search block .
– Here “preview” will show the products which you have added with total amount , weight with customer detail before sharing it with customer.
– If user want to recreate order by discarding current changes of order form then user can use “reset” button on footer.
– By clicking on “save”, user can place order and share with customer by going on orders page as text or pdf.
– Here bar-code scanner on upper right corner helps to add product by scanning barcode number through mobile camera.

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How to create order from tax order form ?2018-09-11T08:28:25+00:00

– If user want to use tax, shipping and discount in additional with order, that time user can use tax order form.

– Same as standard order form select customer and add products.
– User can add product using barcode from upper right corner .

Select tax :

– By clicking on“Select tax” field, select the Tax value from dropdown.
– If you want new Tax value then click on Add new tax
– Then fill Tax value and click on Submit.

Select Shipping :

By Clicking on Shipping value, drop-down will open, select one of following.

– Free Shipping
– Enter shipping value: single blank field will open and user can fill the detail of shipping.

Discount : User can add discount for order( if any).

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– Here “preview” will show the detail of order before share with customer like products which you have added and total amount , quantity and weight, shipping value and tax rate, and customer detail.
– If user want to re- create order by discarding current changes of order form then user can use “reset” button.
– By clicking on “save” user can place order and share with customer
– Here preview will show the Tax which you have added with total amount, shipping value, tax rate, quantity and weight.

How to create order from Inventory order Form ?2018-09-11T08:30:11+00:00

Here user can update inventory and use that as a reference while taking sales order. Order form with inventory is where user can order the product as well as maintain stock.

– Select Customer Name from drop-down.
– User can search particular product directly in the search block.
– By clicking on “ +” or “-” user can select quantity of product from product list.
– By Clicking on preview, user can check order details like Total amount, weight, and quantity before sharing with the seller.
– By clicking on Save button user can share the order with your seller through social media.

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Note : For managing stock on sales order, Go to (setting >>Inventory configuration>>Manage Inventory) and enable the setting to ON

How to Manage Order List?2018-05-08T09:04:42+00:00

– In orders user can see all the list orders which user had placed .
– User can search, filter( by status and by date) according to requirement from toolbar drawer menu.
– User can directly switch from order list to order form page by tapping on ” +” button from toolbar.
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– In order list, user can view the order detail and copy order
By clicking on order detail icon full details of order is visible to the user.
– After clicking on detail icon, user can view, edit, share, copy and delete the order. By clicking on Copy icon- User can Easily refer to previous orders which helps in generating new order.

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– If user wants to delete multiple orders at a time, then use long press on any order then check-box will open, check-mark the orders which you have to delete and click on delete button
– From toolbar drawer, user can record order it as “dispatch” while transporting the order. Which is useful in order list to sort according to open/dispatch.
– Orders can be edited and deleted by swipe in right and left respectively.

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How to check Order history ?2018-09-11T10:21:31+00:00

Order history contain the placed order List.

– Select customer name whose order history you want.
– Select date filter and click on search button.
– By selecting customer name, order history of that particular customer will display in screen.
– User can select the order which has to place again by clicking on checkbox.
– Here preview will show the products detail, total amount, quantity and weight before sharing with seller.
– By clicking on share message option user can share the order through social media.

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how to check previous price history ?2018-09-11T10:23:27+00:00

In Price history, rates charged on previous deals with product name,date and rate are saved and can be used as reference to quote.

– Add the detail like Customer Name and Product Name from drop-down menu.
– Select date by clicking on calender icon.
– Enter price and select unit from drop-down or user can enter new unit name.
– By Clicking on SAVE button one toast message will display.
– This added rate can be viewed by User for future purpose by going on search rate page.

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How to check search rate ?2018-09-11T10:24:49+00:00

Rate history management to help with quoting rates.

– Add detail and click on Search button.
– Search rate display the Amount and date for that particular product and customer which you have added from price history management.

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How to use Draft List?2018-05-08T10:37:55+00:00

Draft is useful for saving order temporary in draft before placing orders.

-Which reduce our time to re-create order from standard order or from order form inventory, but suddenly when you click on back button before saving the order then application ask for ” save as draft”.
-After clicking on “yes” it will be saved in Draft list which you can place later.
(It also save our time to place total order again).
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How to Add Customer?2018-09-11T08:42:17+00:00

– You can add customers manually or can be added from the phone book by clicking on the phone book icon, given in toolbar.
– user can save billing and shipping details which helps while dispatching orders.
– Additional attribute is very important feature. If user want to add some another details of customer which is not defined in application then user can add it by going in Attribute list page and then coming back to add customer page and by clicking on additional attributes(field) user can view the added attributes(field) and fill the value in added attributes.

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How to add attribute for customer ?2018-09-11T08:43:34+00:00

If user wants to save the bank details, tax information, landmark or addidtional address information etc. or other information as user wish which is not provided in system defined application then user can use this feature.

Steps to be followed:
-By clicking on add button from toolbar user can add his required fields with sort order.
– user can edit and delete this added attribute(field)
– After adding attribute in list, it will show in “add customer form” where user can fill the value for that particular customer.

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how to manage customers ?2018-09-11T10:51:43+00:00

– User can add, edit and delete customer from here.
– User can search and filter customers from upper right corner on toolbar.
– User can import and export bulk data of Customers through csv.( read our impot/export document).
– By clicking on customer name user can view details of customer and from there only user can call the customer by clicking on calling icon.
-If user wants to delete multiple customers at a time, then use long press on any row, then checkbox will open and user can select and click on delete button.

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Is there a way for applying VAT on Cart Page?2018-05-02T10:20:28+00:00

Yes, VAT can be applicable on Cart Page, Let us know if you need to apply VAT on Cart Page.

Does this module works on order editing or inputting from admin?2018-05-02T10:19:21+00:00

Yes, it works.

Can VAT Exempt be set as Filterable attribute?2018-05-02T10:15:55+00:00

Yes, VAT Exempt can be set as filterable attribute.

Can Shipping tax be VAT Exempted?2018-05-02T10:12:59+00:00

No

Does it work for the product including custom price?2018-05-02T10:12:03+00:00

Yes, VAT Exempt supports product with custom price.

Is VAT Exempt applicable if order placed from admin?2018-05-02T10:10:10+00:00

Yes, VAT Exempt Extension is applicable for orders placed from admin.

Is VAT Exempt extension compatible with SUPEE-6788 Security Patch?2018-05-02T10:06:41+00:00

Yes, it works smoothly with SUPEE-6788 security patch.

What all versions does VAT Exempt Extension Supports?2018-05-02T10:05:24+00:00

Community version: 1.7, 1.8, 1.9, 1.9.2.2

Does VAT Exempt Extension supports Excluding/Including prices?2018-05-02T10:03:49+00:00

Yes, it support.

My query is not answered above. What to do?2018-06-21T13:17:51+00:00

-Please drop an email to sales@oscprofessionals.com and we will revert back shortly.

Does this application require internet connection ?2018-06-21T13:22:10+00:00

-No, there is no need of internet connection to run this sales assist application .Only for sharing

message and to export data to the Google drive internet connection is required.

Do I need to pay for Annual Maintenance Charge (AMC)?2018-06-21T13:21:21+00:00

– No AMC charges ,It’s Absolutely free application. Take advantage of this sales assist application

framework and receive free upgrades lifelong .

Where I can learn more about this sales assist application ?2018-06-21T13:24:22+00:00

– Well, you can have a multiple choices , We highly recommend our users checking our website

,User guide and video as well .

Do You Support Other Languages ?2018-06-19T09:32:52+00:00

– Yes we support Hindi, Arabic ,Bengali, French, Indonesian, Korean

Portuguese , Russian, Spanish, Turkish, Urdu languages other than English .

 

Others FAQ”s

How do I delete an order from the order list ?2018-04-26T08:11:38+00:00

:- To delete an order from the order list

Following steps are required :-

  • Go to Dashboard<<Orders
  • And swipe the order to the left side which you have to delete .
How do I share the order to my customer ?2018-04-26T08:11:38+00:00

:-While creating order after saving , by default the application ask you to share message,At

that time you can share the order to the customer .

Can I copy the order of the same customer which I have order first ?2018-04-26T08:11:38+00:00

:- Yes. You can copy the order .To copy the order of the same customer .

Following step are required :-

  • Go to Dashboard<<Orders
  • Click on the copy Icon which is in the right side of the order which you have to copy .
  • And click on Save to save the order
What is Product other language ?2018-04-26T08:11:38+00:00

:- It is defined as other language name for the product . You need to make sure Product Name , Product Code must be define while using this feature . For example.

Can I change my order once it has been placed ?2018-04-26T08:11:38+00:00

:- Yes . You can change your order once you placed .

Following steps are required :-

  • Go to Dashboard>>Orders>>Details>>Edit
  • After clicking on the details you will enter the next page where you can edit your order.
  • After editing click on update button to save the changes
How to delete sample data from the application ?2018-04-26T08:11:38+00:00

:- To delete sample data following step are required :

  • Go to >>Dashboard>>Products .
  • Swipe the product name to left side the product will delete.
  • After that enter the new products manually .

Same as you can delete the customer list

  • Go to >>Dashboard>>Customer .
  • Click on delete button which is on the right side
How I choose and Add currency in application ?2018-04-26T08:11:38+00:00

:- Go to Dashboard<<Setting<<Currency configuration and select the currency you want to apply.
To add new currency Go to Dashboard<<Setting<<Currency configuration click on add icon

on the right side corner .

 

Product/order Related FAQ”s

Can I add new Unit of Measurement ?2018-04-26T08:11:38+00:00

:- Yes you can add new units of measurement . Go to Dashboard <<Manage Products << Add << Other units of

measurement . Here you can Add the new unit of measurement it will add in the UOM list .

Don’t want to show Total Weight in the order list ?2018-06-19T09:33:25+00:00

-As u don’t want to show the Total Weight in order list you can configure from the Setting page

Go to Dashboard>>Settings>>Order Form Configuration>>Show Total Weight. Click on Show
Total Weight button it will get off and will never show total weight in the order list unless you put it On .

I have forgotten my password ,what should I do ?2018-06-19T09:34:21+00:00

– IF you forgot your password go to Dashboard>>Setting>>User management >>Forgot

password .After clicking on forgot password you will enter in new page .Type your email id ,

New password will be sent to your email id .

How do I reset my password ?2018-06-19T09:34:56+00:00

-It is very easy to change your password .Go to Dashboard>> Setting >>Change Password. .

Enter the new password and confirm the password which you have to changed .

How do I Log in ?2018-06-19T09:35:21+00:00

– To log-in the application go to the Dashboard>>Setting>>User management click on “Need

Log in”you will enter the log in page enter the user id and password .

When I import products it shows the error message ?2018-07-11T07:09:16+00:00

-May be some column missing while creating csv file .Refer the sample file which we have provided

in import/export under products .

Go to dashboard<<import/export you will see there link for sample file[Click here to sample file] ,

The csv file should be in that format or you can refer the user guide by clicking on the ? Icon on the

right side .

How do I Export orders in excel file ?2018-06-19T09:36:44+00:00

Steps to Export orders are as follows:-

  • Go to Dashboard>>Import/Export>>Orders>>Export
  • On clicking Export one pop up will display [Choose Type]

1.Export to drive .

2.Export to mobile .

  • Choose appropriate place to save the file .
  • Export to drive [ File will be saved in excel sheet to Google drive .]
  • Export to mobile [ File will be saved in CSV file to internal device .]
How to Export Product in other language?2018-06-19T09:37:54+00:00

-Steps to Export Products are as follows:-

  • Go to Dashboard>>Import/Export>>Products other language>>Export
  • On clicking Export one pop up will display [Choose Type]

1.Export to drive .

2.Export to mobile .

  • Choose appropriate place to save the file .
  • Export to drive [ File will be saved in excel sheet to Google drive .]
  • Export to mobile [ File will be saved in CSV file to internal device .]
How to Export Products ?2018-09-10T12:07:57+00:00

-Steps to Export Products are as follows:-

  • Go to Dashboard>>Import/Export>>Products>>Export
  • On clicking Export one pop up will display [Choose Type]

1.Export to drive .

2.Export to mobile .

  • Choose appropriate place to save the file .
  • Export to drive [ File will be saved in excel sheet to Google drive .]
  • Export to mobile [ File will be saved in CSV file to internal device .]
How to Export Customers ?2018-06-19T09:38:23+00:00

-Steps to Export Customer are as follows:-

  • Go to Dashboard>>Import/Export>>Customers>>Export
  • On clicking Export one pop up will display [Choose Type]

1.Export to drive .

2.Export to mobile .

  • Choose appropriate place to save the file .
  • Export to drive [ File will be saved in excel sheet to Google drive .]
  • Export to mobile [ File will be saved in CSV file to internal device .]
How To Import Product From Mobile?2018-06-22T10:33:07+00:00

1. Import products via CSV file the format should be like from first row Column A to Column N are used for heading. Heading will be Category, Product Name, Net Weight, Sort Order Status,Rate, Alias, Code, Net. Volume,Default UOM,Other UOM, Cost Price,Special Price,Product Type.

2. Please use the same sequence which we have mentioned above OR Under products click on Click Here To See Sample File.
Another easiest way to check CSV file is export the product sheet and as per your requirement you can update product information.

3. Don’t Change sequence of Column Name, if you have changed then it will show error message.

4. Mandatory fields are Product Name, Product Code.

5. Columns like Net Weight, sort order, status and Rate, Volume, Cost Price and special price will accept only integer value.

6. Product code and name both should be unique.

7. For example complete row will look like
Category Name= Vegetables, Product Name=Spinach,Product Code=Spi123,Default UOM=kg, Other UOM=gm,bags,numbers,boxes.

8. By clicking on Export one popup will get display as Choose Type:
1. Export To Drive
2.Export To Mobile
If user select option as “Export To Drive” then CSV file will create in Google drive. and if user select option as “Export To Mobile” then CSV file will create in mobile storage(Exported csv file will be saved in Mobile >> Internal storage >> Sales Assist >> Product CSV> > .

9.What is Default Unit Of Measurement ? Its a default Unit(like Kg,gm,ltr,pcs etc) which we are using for product.

10 What is Other Unit Of Measurement(UOM) ?
If product Unit is different than default units then user can enter Other unit of measurement and that unit will get display.
11.
Category : Under this user can insert name of category which your product name belongs.
Product Name: Enter your product Name.
Net Weight:Enter actual weight of product.
Sort Order: To sort order sequence as per requirement.
Rate: Enter actual rate for particular product. “\n”
Alias: Enter the sub name of product.
Code: Enter unique code for each product. It will be useful while searching.
Volume: Enter actual Volume of product.
Default UOM: Enter default unit which is required for product.
Other UOM: User can enter other units as per their requirement.
Cost Price: User can enter Cost Price of Product.
Special Price: Please enter special price for particular product.
Product Type: Please mention product type. Eg. Simple, Configurable.

Note: The csv file which have to import should not have Space, Otherwise it will show error.

Ex: Should be like – SalesAssistProduct.csv and not like Sales Assist Product. Csv

How To Import Product From Drive2018-05-09T06:57:43+00:00

User can import product from drive also. For that user have to set id of that google sheet as given below :

1. Auto filled Spreadsheet Id:

>> Go to setting

>> Click on Product Import Configuration

>> Click on Get Id Button to Select Account where product Spreadsheet is saved.

>> Select Product Spreadsheet which user have to import from drive

>> Click On Select button (by selecting sheet, Application will automatically read & get Spreadsheet Id )

> Click on OK.

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Or
1. Manually Enter Spreadsheet Id

>>User can manually enter the Id of spreadsheet which user have to import (Copy Selected id from URL as shown in Screenshot)

>then paste in desired field
>> click on
ok.

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Note: While user type spreadsheet Id manually, that time Google Account of that particular Spreadsheet should be Selected/Login with application. Then only it will work otherwise product will not import.

2. Once Spreadsheet Id is Set then Products of spreadsheet will be automatically imported from drive.

Then Go to Import/Export :


>>Import/ Export

>> Product Import

>> Select Import product from Drive(for first time user has to select google account)

>> Select Spreadsheet and click on select.

3.Now product will be imported from drive successfully.

4. Also user can share product CSV with other sales executive or team member or customer on their mail Id.
So that other user also can import product in their sales assist application

How to import customers ?2018-06-19T09:40:48+00:00

– To import customers you have to create CSV file first .

Following step required to create CSV file.

    • Open Microsoft Excel.
    • Take a new excel file refer the sample file to create the CSV in import/export under customers .
    • CSV file format should be from first row,Column A to Column C.
    • Heading should be Customer Name , City , Contact Number as we have provided in the sample file under customers in import/export .
    • After creating file choose Save As option from the file menu , Give the title to the file without space .
    • Select Save as type option to CSV [Comma delimited] [ .csv ] .
    • Check mark the Edit filter option below the Save as type and save the file .
    • After that one pop up will display click on [ keep current format] .
    • Again another pop up will display Export text file .
    • Select character set to Unicode [ UTF-8 ] and click on OK to save the file in CSV format .
    • Go to Dashboard >>Import/Export>>Customers>>Import
    • Select the CSV file from the file manager
How to import stock/Inventory of product?2018-06-22T08:23:57+00:00

1.Import Inventory sheet via CSV file the format should be like from first row Column A to column D are used for heading. Heading will be Product Name, Product Code and Qty , Low Stock

2.Please use same sequence which we have mentioned in point number 1.
(I application Under Inventory click on Click Here To See Sample File or refer sample file from sample file section on our website). Another easiest way to check CSV file is export the Inventory sheet and as per your requirement you can update information.

Product Name: Enter product name as per requirement.
Product Code: Enter unique code for products
Qty : Please Enter Stock Value of Product.
Low Stock: Please enter Low Stock Alert of Product.

3.Product Name,Product Code is a Mandatory field in Inventory sheet.

4.You need to make sure product name, product code must be defined while using this feature.

5. How to Specify Product Code and Product Name ? Make sure Combination of Product Code and Product name are same as product available in application.

6.”Product Code” and “Product Name” combination should be unique.

7.In Qty and StockValue number field only integers value will accept.

How to Export stock/Inventory of product?2018-06-22T08:25:19+00:00

1. By clicking on Export one popup will get display as Choose Type

1.Export To Drive
2.Export To Mobile

If user select option as “Export To Drive” then CSV file will create in Google drive. and
if user select option as “Export To Mobile” then CSV file will create in mobile storage.

How To Export Orders?2018-06-22T08:27:00+00:00

Steps to Export Customer are as follows:-

Go to Dashboard>>Import/Export>>Orders>>Export
On clicking Export one pop up will display [Choose Type]

1. Export to drive .
2. Export to mobile.
3. Export Order with product in mobile
4. Export Order with product in drive
5. Export with user define columns
Note: Order can be exported in multiple template, so as per requirement user can select.

Choose appropriate place to save the file .
Export to drive [ File will be saved in excel sheet to Google drive]
Export to mobile [ File will be saved in CSV file to internal device >> Sales Assist Folder>>Order ].

How to Use Import/Export Order?2018-06-22T09:49:35+00:00

This is very useful feature for business owners and sales executives to maintain and transfer daily orders among team , higher authority and owner.

There are two roles in import and export order.
– Sales executive will export daily order and provide to higher authority
– Now higher authority will import this orders provided by executive in application to see order details.

Sales Executive

1.Sales executive has to set alpha numeric value (series and numbers) from order setting
Note: This value will help higher authority to identify the sales executive who has placed the order. The series part from this value will be unique for each executive.

Follow below steps to configure:

>> Go to Settings
>> Sales order id configuration.
>> Set order series and Number

2. Now when you will place order, the Order Id will be displayed which will consist of Series and Number.

Example: If a sales executive sets ‘Series’ = ABC and ‘Number’ = 100
Then the ORDER ID will be ABC100. This series value will be same for every order that a particular sales executive will place, only the number part will change for each order.

3. Now, if sales executives want to share order then they have to export choose type as “Export order with user defined columns.”

Follow below steps:
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>> Import/Export-Order
>> Click on Export
>> Export with user define column.
>> Select from choose Type – Export to Drive or Mobile
>> Now share this exported file with owner or higher authority.

How to Import Exported Order?2018-05-08T11:03:29+00:00

Owner or Higher Authority:

1. User have to check first Order CSV file provided by sales executive, if file is in proper format then user can import it.

While importing Orders make sure that File Header or Column name should be in proper format or sequence as below:

Order Id,Order Id No, Order Series,Order Date,Delivery Date,Customer ,
Customer Code,Phone No.,Customer Email,Product Name,Product Qty,Price/Unit, Unit, Amount,Product Code,City,Billing Address,Shipping Address, Total Weight,Total Volume,Total Qty, Tax%, Tax Amount, Shipping Amt, Discount, Total Amount, Comment, Order Status

2.After Importing Orders, User (Owner/Higher Authority) can view orders with details provided by sales executive.

Owner can provide unique series to each executive, it will help him to distinguish “How many daily orders were taken by each sales executive”. So this feature will be helpful to track the order and associated sales excutive

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Note: User can import that file only, which is exported in export type “Export order with user define column” sheet format.

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How to Import/ Export Customer Group Tier price?2018-06-22T08:30:20+00:00

Import Product Tier Price sheet via CSV file, The format should be like from first row column A to Column D are user for Heading.

1.Heading will be Product Name, Product Code, Customer Group, Product Qty, Tier Price.

2.Please Use same sequence which we have mentioned in point number1.

You Can see sample file Sample file format for Importing CSV of Tier Price.

Another easiest way to check Sample CSV file is export the Tier price Sheet and as per your requirement you can update Information.

3.Product Name : Enter Product Name For which user want to set customer group and tier price.

Product Code: Enter unique code of product which is already exist for previously added product into application.

Customer Group: Enter customer group on which user have to set Tier Price. If user keep this column blank then It will take customer category General automatically.

Product Qty: Enter Qty of product on which user have to set Tier Price.

Tier Price: Enter Tier Price of particular product based on Qty.

4.Product Name, Product Code must be defined while using this feature.

How to Specify/defined product Code and Product name?2018-06-22T10:56:06+00:00

Make Sure Combination of product Code and product Name is unique and same like, when product added first time in application.

Product Name and Product Code Combination Should be Unique.

5. Quantity and Tier Price field only accept Integer value.

By clicking on Export one pop-up will get display as choose Type
1. Export to Drive
2. Export to Mobile

If user select option “ Export to Drive” the CSV File will create on Google Drive.
If User Select option “Export to Mobile” then CSV File will create in Mobile Storage.

Product Name, Product Code and Tier Price is Mandatory Fields to import Customer group Tier Price ?2018-09-11T10:54:05+00:00

Note: Currently Application not allowed to import Tier Price sheet directly from Drive.

How to Import/ Export Commission?2018-06-22T08:31:58+00:00

1. What is Commission Product?.
It is product based Commission in which you have to provid Commission value and type For each product.

2. Import Product Name via CSV file the format should be from first row “Column A to Column E” are used as heading.Heading contain Product Code, Product Name, Commission Value, Commission Type, Status.

3.Product Name: Enter product name for which you want commission on that.

4.Product Code: Enter product code for which you want commission on that.

5.Commission Value: Enter Commission value for product

6.Commission Type: Enter Commission Type Fixed/Percent for Product.

7.Status: Enter Status for Commission as 0/1.

3.Please use same sequence which we have mentioned in point number 2. “OR” Under COMMISSION click on “Click Here To See Sample File”

4. Another easiest way to check CSV file is export the Commission sheet and as per your requirement you can update information.

5.Product Name, Product Code and Commission Value, Commission Type are mandatory field.

6.Combination of product Name and Product Code both should be unique and there Combination should be unique.

7. How to Specify Product Code and Product Name?
Make sure Combination of Product Code and Product name are same as main product list.

8. What is Commission Value: It is commission Value for each Product.
What is Commission Type: It is commission type for Product Fixed/Percent
9. For example: Your row will be looks like
Product Code = Spi123, Product Name = Spinach, Commission Type = Fixed, Commission Value = 6, Status = 1.

10.By clicking on Export one popup will get display as Choose Type:
1.Export To Drive
2.Export To Mobile

If user select option as “Export To Drive” then CSV file will create in Google drive.
and if user select option as “Export To Mobile” then CSV file will create in mobile storage.

11.You can use this feature in Sales Order.

How to Import/ Export Customer Additional information?2018-06-22T08:34:40+00:00

1.Import Customer Additional Attributes via CSV file the format should be from first row “Column A to Column E” are used as heading. Heading contain Customer Code,Customer Name,Attribute Key, Attribute Value and Attribute key Group.

2.Please use same sequence which we have mentioned in point number 1. “OR” Under CUSTOMER ADDITIONAL ATTRIBUTES click on “Click Here To See Sample File”

Another easiest way to check CSV file is export the CustomerAdditionalAttributes Namesheet and as per your requirement you can update information.

3 Customer Name, Customer Code,Attribute Key,and Attribute key Group are mandatory fields.

4.Make sure Combination of Customer Code and Customer name are same as
application product list.

5.Customer Name: Enter customer name as per requirement.
Customer Code: Enter unique code for customers
Attribute Key: Enter additional Information label for customer.
Attribute Value : Enter value for attribute key/additional Information label.
Key Group : Enter group name in which attribute key belongs to.

6.For example : Your row will be look be –
Customer Code = car7894, Customer Name = Carter Pvt. Ltd, Attribute Key = Pan Card, Attribute Value = ABCD1234A, Attribute Key Group = Confidential.

7. By clicking on Export one popup will get display as Choose Type:
1.Export To Drive
2.Export To Mobile
If user select option as “Export To Drive” then CSV file will create in Google drive. and if user select option as “Export To Mobile” then CSV file will create in mobile storage.
8.You can view this added Customer Additional Field while adding customer.”

How to Import/ Export Product Additional information?2018-07-10T10:29:08+00:00

1.Import Product Additional Attributes via CSV file the format should be from first row “Column A to Column D” are used as heading. Heading contain Product Code,Attribute Key, Attribute Value and Attribute key Group.

2.Please use same sequence which we have mentioned in point number 1. “OR” Under PRODUCT ADDITIONAL ATTRIBUTES click on “Click Here To See Sample File”
Another easiest way to check CSV file is export the ProductAdditionalAttributes Namesheet and as per your requirement you can update information.

3.Product Code,Attribute Key,and Attribute key Group are mandatory fields.

4.Make sure Product Code should be same as product code in application.

5.Product Code: Enter unique code for product.
Attribute Key: Enter additional attribute key for product.
Attribute Value : Enter value for attribute key.
Key Group : Enter group name in which attribute key belongs to.

6.Product Additional Attribute can be used for product image also.
Please Enter unique image name in Attribute Key, For ex. Image , Image1, Image2, Image3.

7. Enter image url or image path of your device for image in Attribute Value.

8.For example, row should be look for image path for device be
Product Code = BRO362, Attribute Key = image1, Attribute Value = , Attribute Key Group = Image.

9.For example, row should be look for image url be
Product Code = BRO362, Attribute Key = image, Attribute Value = , Attribute Key Group = Image.

10.For example : Your row will be look be.
Product Code = BRO362, Attribute Key = Size, Attribute Value = M, Attribute Key Group = Configurable.

11.By clicking on Export one popup will get display as Choose Type:
1.Export To Drive
2.Export To Mobile
If user select option as “Export To Drive” then CSV file will create in Google drive. and if user select option as “Export To Mobile” then CSV file will create in mobile storage.

12.You can view Product Additional Field in Product Detail Page.

How to import product ?2018-07-10T12:00:29+00:00

– To import products you have to create CSV file first .

Following step required to create CSV file.

    • Open Microsoft Excel.
    • Take a new excel file refer the sample file to create the CSV in import/export under products .
    • CSV file format should be from first row,Column A to Column H.
    • Heading should be Category, Product Name, Net Weight, Sort Order, Status, Rate, Alias, Code, Net Volume, Default UOM, Other UOM as we have provided in the sample file under products in import/export .{ Please do not change the sequence of the column name.}
    • After creating file choose Save As option from the file menu .Give the title to the file without space .
    • Select Save as type option to CSV [Comma delimited] [ .csv ] .
    • Check mark the Edit filter option below the Save as type and save the file .
    • After that one pop up will display click on [ keep current format] .
    • Again another pop up will display Export text file .
    • Select character set to Unicode [ UTF-8 ] and click on OK to save the file in CSV format .
    • Go to Dashboard >>Import/Export>>Products>>Import
    • Select the CSV file from the file manager